---
description: Compare Factorial vs Zendesk WFM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Factorial vs Zendesk WFM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Objectives and Key Results (OKR) Software](/directory/1013/okr/software) > [Factorial \<span\>vs\</span\> Zendesk WFM](https://www.getapp.za.com/compare/113121/2051179/factorial-hr-software/vs/tymeshift)

# Compare Factorial vs Zendesk WFM

Canonical: https://www.getapp.za.com/compare/113121/2051179/factorial-hr-software/vs/tymeshift

> Detailed comparison between Factorial and Zendesk WFM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Factorial | Zendesk WFM |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 313 | 18 |
| **Starting Price** | US$8,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Factorial

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Clock In/Out
- Customizable Reports
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Scheduling
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

### Zendesk WFM

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Clock In/Out
- Customizable Reports
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Scheduling
- Shift Swapping
- Time & Attendance
- Timesheet Management
- Variable Workforce

## Links

- [View Factorial Profile](https://www.getapp.za.com/software/113121/factorial-hr-software)
- [View Zendesk WFM Profile](https://www.getapp.za.com/software/2051179/tymeshift)
- [View Original Comparison](https://www.getapp.za.com/compare/113121/2051179/factorial-hr-software/vs/tymeshift)

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