CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more
CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.
ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$5,00/month

  • Subscription

Starting from

  • Subscription

Overall rating

4,5 /5
(8)
Ease of Use
4,5/5
Features & Functionality
4,6/5
Customer Service
4,4/5
Value for Money
4,6/5

Overall rating

4,2 /5
(246)
Ease of Use
4,2/5
Features & Functionality
4,2/5
Customer Service
4/5
Value for Money
3,8/5

Total features 34

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Automatic Lead Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Dashboard Creation
  • Distribution Management
  • Email Management
  • Employee Database
  • Employee Directory
  • Help Desk Management
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Predictive Dialer
  • Prioritization
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Self Service Portal
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Total features 50

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Automatic Lead Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Dashboard Creation
  • Distribution Management
  • Email Management
  • Employee Database
  • Employee Directory
  • Help Desk Management
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Predictive Dialer
  • Prioritization
  • Queue Management
  • Real Time Data
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Self Service Portal
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Capsule
  • Copper
  • Drift
  • FLG
  • Freshdesk
  • Gorgias
  • Help Scout
  • HipChat
  • HubSpot CRM
  • Insightly
  • Capsule
  • Copper
  • Drift
  • FLG
  • Freshdesk
  • Gorgias
  • Help Scout
  • HipChat
  • HubSpot CRM
  • Insightly