---
description: Compare Trustpilot vs Okendo for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Trustpilot vs Okendo | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Trustpilot \<span\>vs\</span\> Okendo](https://www.getapp.za.com/compare/113149/2035751/trustpilot/vs/okendo)

# Compare Trustpilot vs Okendo

Canonical: https://www.getapp.za.com/compare/113149/2035751/trustpilot/vs/okendo

> Detailed comparison between Trustpilot and Okendo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Okendo |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 1202 | 223 |
| **Starting Price** | US$299,00 | US$19,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Trustpilot

- API
- Activity Dashboard
- Campaign Management
- Customizable Reports
- Dashboard
- Email Reminders
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

### Okendo

- API
- Activity Dashboard
- Campaign Management
- Customizable Reports
- Dashboard
- Email Reminders
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

## Links

- [View Trustpilot Profile](https://www.getapp.za.com/software/113149/trustpilot)
- [View Okendo Profile](https://www.getapp.za.com/software/2035751/okendo)
- [View Original Comparison](https://www.getapp.za.com/compare/113149/2035751/trustpilot/vs/okendo)

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