---
description: Compare Trustpilot vs FeedbackUp for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Trustpilot vs FeedbackUp | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Trustpilot \<span\>vs\</span\> FeedbackUp](https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup)

# Compare Trustpilot vs FeedbackUp

Canonical: https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup

> Detailed comparison between Trustpilot and FeedbackUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | FeedbackUp |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 1202 | 0 |
| **Starting Price** | US$299,00 | US$14,99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Trustpilot

- API
- Alerts/Notifications
- Complaint Monitoring
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Performance Metrics
- Real-Time Data
- Reminders
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Widgets

### FeedbackUp

- Alerts/Notifications
- Complaint Monitoring
- Customer Database
- Feedback Management
- Multi-Channel Communication
- Performance Metrics
- Survey/Poll Management
- Third-Party Integrations
- Widgets

## Links

- [View Trustpilot Profile](https://www.getapp.za.com/software/113149/trustpilot)
- [View FeedbackUp Profile](https://www.getapp.za.com/software/2064527/feedbackup)
- [View Original Comparison](https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Trustpilot vs FeedbackUp | GetApp South Africa 2026","description":"Compare Trustpilot vs FeedbackUp for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup","about":[{"@id":"https://www.getapp.za.com/software/113149/trustpilot#software"},{"@id":"https://www.getapp.za.com/software/2064527/feedbackup#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fceee733-8453-4d21-a0fc-42aed9fee046.png","url":"https://www.getapp.za.com/software/113149/trustpilot","@id":"https://www.getapp.za.com/software/113149/trustpilot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"FeedbackUp","description":"FeedbackUp by 500apps is a Customer Feedback Software that helps support manager to collect feedback from their customers. It allows businesses to receive and analyze customer feedback by adding additional projects and gauging customer retention based on their comments and reviews to raise your retention rate. With an intuitive dashboard get a glimpse at how your product is doing in terms of feedback at a glance.\n\nThe customer feedback page permits users to take part in a way that ensures the development of the Help Site's offering. The project will thereby satisfy user demands for improvements. Organize many applications under one domain. Thus, control the application conveniently from a single location. If you have a domain name, you can map your app to it. On the custom domains page of the app, add a CNAME record for your domain name.\n\nActivity Link helps people to view their upcoming assignments and due dates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5ea96db-8d04-4dcc-8cfe-821c04aeeb2e.png","url":"https://www.getapp.za.com/software/2064527/feedbackup","@id":"https://www.getapp.za.com/software/2064527/feedbackup#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/575/feedback-and-reviews-management/software","@type":"ListItem"},{"name":"Trustpilot vs FeedbackUp","position":3,"item":"https://www.getapp.za.com/compare/113149/2064527/trustpilot/vs/feedbackup","@type":"ListItem"}]}]}
</script>