Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$10,00/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,8 /5
(14)
Ease of Use
4,8/5
Features & Functionality
4,9/5
Customer Service
4,5/5
Value for Money
4,9/5

Overall rating

4,8 /5
(10)
Ease of Use
4,7/5
Features & Functionality
4,4/5
Customer Service
4,8/5
Value for Money
4,7/5

Total features 62

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Answering Machine Detection
  • Appointment Management
  • Auction Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Data Management
  • Donation Tracking
  • Donor Management
  • Email Management
  • Employee Management
  • Event Management
  • For Nonprofits
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Online Giving
  • Open Database Design
  • Outbound Call Center
  • Payment Processing
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pledge Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • SMS Messaging
  • Status Tracking
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Text to Speech
  • Timesheet Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Volunteer Management
  • Web Forms

Total features 85

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Answering Machine Detection
  • Appointment Management
  • Auction Management
  • Audit Trail
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Dashboard
  • Data Import/Export
  • Data Management
  • Donation Tracking
  • Donor Management
  • Email Management
  • Employee Management
  • Event Management
  • For Nonprofits
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Integrations Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • Online Giving
  • Open Database Design
  • Outbound Call Center
  • Payment Processing
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pledge Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • SMS Messaging
  • Status Tracking
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Text to Speech
  • Timesheet Management
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Volunteer Management
  • Web Forms
  • Blackbaud CRM
  • Blackbaud Financial Edge NXT
  • Blackbaud Fundraising
  • Campaign Monitor
  • HubSpot CRM
  • Keap
  • NetSuite
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SugarCRM
  • Blackbaud CRM
  • Blackbaud Financial Edge NXT
  • Blackbaud Fundraising
  • Campaign Monitor
  • HubSpot CRM
  • Keap
  • NetSuite
  • Salesforce Platform
  • Salesforce Sales Cloud
  • SugarCRM