RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Starting from

  • Subscription

Starting from

US$14,50/month

  • Subscription

Overall rating

5 /5
(2)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
5/5
Value for Money
5/5

Overall rating

4,8 /5
(125)
Ease of Use
4,8/5
Features & Functionality
4,6/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 116

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Authentication
  • Automated Scheduling
  • Batch Communications
  • Behavior Tracking
  • CRM
  • Calendar Management
  • Call Reminders
  • Caller ID
  • Categorisation/Grouping
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Support
  • Desktop Notifications
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Feedback Management
  • File Transfer
  • Filtering
  • Forms Management
  • Gamification
  • HIPAA Compliant
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Format Support
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • On-Demand Communications
  • Online Forums
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Prioritization
  • Purchasing & Receiving
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Rich Text Editor
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Software Development
  • Spell Check
  • Status Tracking
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text to Speech
  • Third Party Integrations
  • Timer
  • Traceability
  • Two-Factor Authentication
  • User Management
  • Video Support
  • Web Forms
  • Workflow Management

Total features 37

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Authentication
  • Automated Scheduling
  • Batch Communications
  • Behavior Tracking
  • CRM
  • Calendar Management
  • Call Reminders
  • Caller ID
  • Categorisation/Grouping
  • Chat/Messaging
  • Churn Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Support
  • Desktop Notifications
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Feedback Management
  • File Transfer
  • Filtering
  • Forms Management
  • Gamification
  • HIPAA Compliant
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Format Support
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • On-Demand Communications
  • Online Forums
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Prioritization
  • Purchasing & Receiving
  • Queue Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Resource Allocation & Planning
  • Resource Management
  • Rich Text Editor
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Software Development
  • Spell Check
  • Status Tracking
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text to Speech
  • Third Party Integrations
  • Timer
  • Traceability
  • Two-Factor Authentication
  • User Management
  • Video Support
  • Web Forms
  • Workflow Management
  • 10to8
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • AppointmentPlus
  • Aura Call Center Elite
  • Bazaarvoice
  • Booker
  • Calendly
  • CareCloud
  • CareLogic Enterprise
  • Cisco Webex
  • Clarity Wave
  • ClinicSource
  • Dynamics 365 Business Central
  • Explorer Eclipse
  • Facebook
  • Freshservice
  • Genesis Chiropractic Software
  • Google Analytics
  • Google Calendar
  • IBM Customer Experience
  • InPhase BMS
  • Inbenta
  • Instagram
  • Intergy
  • JIRA Service Management
  • Kareo Billing
  • Khoros Care
  • Khoros Communities
  • Kissflow Digital Workplace
  • Microsoft Outlook
  • Modernizing Medicine
  • NextGen Healthcare
  • Oracle B2C Service
  • Oracle CRM On Demand
  • Pipefy
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • Salesforce Essentials
  • Salesforce Platform
  • Salesforce Service Cloud
  • Schedulicity
  • Square Appointments
  • TRAKnet
  • Therasoft Online
  • Twitter
  • Twitter Archiving
  • WordPress
  • inSided
  • 10to8
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • AppointmentPlus
  • Aura Call Center Elite
  • Bazaarvoice
  • Booker
  • Calendly
  • CareCloud
  • CareLogic Enterprise
  • Cisco Webex
  • Clarity Wave
  • ClinicSource
  • Dynamics 365 Business Central
  • Explorer Eclipse
  • Facebook
  • Freshservice
  • Genesis Chiropractic Software
  • Google Analytics
  • Google Calendar
  • IBM Customer Experience
  • InPhase BMS
  • Inbenta
  • Instagram
  • Intergy
  • JIRA Service Management
  • Kareo Billing
  • Khoros Care
  • Khoros Communities
  • Kissflow Digital Workplace
  • Microsoft Outlook
  • Modernizing Medicine
  • NextGen Healthcare
  • Oracle B2C Service
  • Oracle CRM On Demand
  • Pipefy
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • Salesforce Essentials
  • Salesforce Platform
  • Salesforce Service Cloud
  • Schedulicity
  • Square Appointments
  • TRAKnet
  • Therasoft Online
  • Twitter
  • Twitter Archiving
  • WordPress
  • inSided