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RO Innovation vs EngagePackage

RO Innovation

4.2 (19)
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EngagePackage

0
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Upland RO Innovation helps sales, marketing, and customer success teams easily search and find references, boot engagement with existing advocates, and scale customer reference programs.
Upland RO Innovation helps sales, marketing, and customer success teams easily search and find references, boot engagement with existing advocates,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.
EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$1,749.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(19)

Ease of Use

3.9/ 5

Features

3.9/ 5

Customer Service

4.4/ 5

Value for Money

4/ 5
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Total features 35

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Behavioral Targeting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Coupons
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Communication
  • Customer Data Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Digital Wallet
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Advocacy
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For Small Businesses
  • Forms Management
  • Gamification
  • Geolocation
  • Gift Card Management
  • Health Score
  • Incentive Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lifecycle Management
  • Link Shortening
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • No-Card Loyalty System
  • Nomination Tracking
  • Nonprofit Advocacy
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Pre-Approved Content Library
  • Process/Workflow Automation
  • Program Notices
  • Promotions Management
  • Pulse Surveys
  • QR Codes
  • Quality Assurance
  • Question Piping
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Reference Request Automation
  • Reference Usage Tracking
  • Referral Management
  • Referral Tracking
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Retention Tracking
  • Review Monitoring
  • Reviews Management
  • Rewards Management
  • Rewards Points
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Onboarding & Training
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Promotion
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Territory Management
  • Text-to-Win
  • Third-Party Integrations
  • Transaction History
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Workflow Management

Total features 168

  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Audience Targeting
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Behavioral Targeting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Coupons
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Communication
  • Customer Data Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Digital Wallet
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Advocacy
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Sales Teams/Organizations
  • For Small Businesses
  • Forms Management
  • Gamification
  • Geolocation
  • Gift Card Management
  • Health Score
  • Incentive Management
  • Interaction Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lifecycle Management
  • Link Shortening
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • No-Card Loyalty System
  • Nomination Tracking
  • Nonprofit Advocacy
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Pre-Approved Content Library
  • Process/Workflow Automation
  • Program Notices
  • Promotions Management
  • Pulse Surveys
  • QR Codes
  • Quality Assurance
  • Question Piping
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Reference Request Automation
  • Reference Usage Tracking
  • Referral Management
  • Referral Tracking
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Retention Tracking
  • Review Monitoring
  • Reviews Management
  • Rewards Management
  • Rewards Points
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Onboarding & Training
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Promotion
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Territory Management
  • Text-to-Win
  • Third-Party Integrations
  • Transaction History
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Visual Analytics
  • Workflow Management
  • Gainsight CS
  • HubSpot CRM
  • Influitive
  • Jive
  • MS Dynamics
  • Marketo Engage
  • Oracle Eloqua Marketing Automation
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • SugarCRM
  • Zapier
  • Gainsight CS
  • HubSpot CRM
  • Influitive
  • Jive
  • MS Dynamics
  • Marketo Engage
  • Oracle Eloqua Marketing Automation
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • SugarCRM
  • Zapier

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