Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$99,00/month

  • Flat Rate
  • Per Feature
  • Proprietary

Starting from

US$49,00/month

  • Flat Rate
  • Per Feature
  • Proprietary

Overall rating

5 /5
(23)
Ease of Use
5/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,8/5

Overall rating

5 /5
(2)
Ease of Use
4/5
Features & Functionality
4/5
Customer Service
5/5
Value for Money
3/5

Total features 90

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Applications Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Corrective and Preventive Actions (CAPA)
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management

Total features 34

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • Applications Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Corrective and Preventive Actions (CAPA)
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Akita
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • BigCommerce
  • Bigcommerce
  • Birdeye
  • BombBomb
  • Box
  • Breezy
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • Cloudflare
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Customer.io
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • EnjoyHQ
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Files.com
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • Salesforce.org
  • Salesmachine
  • Segment
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • signNow
  • vcita
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Akita
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • BigCommerce
  • Bigcommerce
  • Birdeye
  • BombBomb
  • Box
  • Breezy
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • Cloudflare
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Customer.io
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • EnjoyHQ
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Files.com
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • Salesforce.org
  • Salesmachine
  • Segment
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • signNow
  • vcita