IT Glue vs Datto RMM
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Overview
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.
A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-us...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.4/ 5Value for Money
4.5/ 5Ease of Use
3.9/ 5Features
4/ 5Customer Service
3.8/ 5Value for Money
3.8/ 5Features
Total features 90
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Catalog Management
- Change Tracking
- Checklists
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Deployment Management
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Encrypted Password Storage
- Event Logs
- File Management
- File Sharing
- For MSPs
- For the IT sector
- Forms Management
- Full Text Search
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inventory Management
- Inventory Tracking
- Issue Management
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Network Monitoring
- Network Wide Management
- Offline Access
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Policy Management
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Relationship Mapping
- Remediation Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Task Management
- Task Scheduling
- Templates
- Text Editing
- Third-Party Integrations
- Uptime Reporting
- User Management
- Version Control
- Workflow Management
Total features 54
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Catalog Management
- Change Tracking
- Checklists
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Deployment Management
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Encrypted Password Storage
- Event Logs
- File Management
- File Sharing
- For MSPs
- For the IT sector
- Forms Management
- Full Text Search
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inventory Management
- Inventory Tracking
- Issue Management
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Network Monitoring
- Network Wide Management
- Offline Access
- Password Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Performance Metrics
- Policy Management
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Relationship Mapping
- Remediation Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Task Management
- Task Scheduling
- Templates
- Text Editing
- Third-Party Integrations
- Uptime Reporting
- User Management
- Version Control
- Workflow Management
Integrations
- Addigy
- Atera
- Autotask PSA
- Auvik
- Azure Active Directory
- BVoIP
- Backupify
- Barracuda RMM
- BrightGauge
- BullPhish ID
- Cisco Meraki
- CloudRadial
- ComplianceManager
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Continuum PPM
- Crewhu
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SIRIS
- Datto SaaS Defense
- DeskDirector
- Domotz
- GitHub
- Graphus
- HaloPSA
- IMS Compliance Manager
- IT Glue
- Jamf Pro
- Kaseya BMS
- Kaseya VSA
- Liongard
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Microsoft 365
- Microsoft Intune
- Myki
- N-Able Projects Portal
- N-central
- N-sight
- Narmada
- NinjaOne
- OpsGenie
- Panorama9
- Passly
- Passportal
- Password Boss
- Pulseway
- QGuard
- QuickPass Visitor Management
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Spanning
- Syncro
- ThreatLocker
- Unitrends Backup
- Unitrends MSP
- Vorex
- Watchman Monitoring
- Zapier
- myITprocess
- vCIOToolbox
- Addigy
- Atera
- Autotask PSA
- Auvik
- Azure Active Directory
- BVoIP
- Backupify
- Barracuda RMM
- BrightGauge
- BullPhish ID
- Cisco Meraki
- CloudRadial
- ComplianceManager
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Continuum PPM
- Crewhu
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SIRIS
- Datto SaaS Defense
- DeskDirector
- Domotz
- GitHub
- Graphus
- HaloPSA
- IMS Compliance Manager
- IT Glue
- Jamf Pro
- Kaseya BMS
- Kaseya VSA
- Liongard
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Microsoft 365
- Microsoft Intune
- Myki
- N-Able Projects Portal
- N-central
- N-sight
- Narmada
- NinjaOne
- OpsGenie
- Panorama9
- Passly
- Passportal
- Password Boss
- Pulseway
- QGuard
- QuickPass Visitor Management
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Spanning
- Syncro
- ThreatLocker
- Unitrends Backup
- Unitrends MSP
- Vorex
- Watchman Monitoring
- Zapier
- myITprocess
- vCIOToolbox