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Zoiper vs Ricochet360

Zoiper

4.3 (109)
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Ricochet360

4.8 (55)
Learn More
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.
Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

€49.95/one-time

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(109)

Ease of Use

4.4/ 5

Features

4.2/ 5

Customer Service

4.0/ 5

Value for Money

4.5/ 5
Read all reviews

Overall rating

4.8 /5
(55)

Ease of Use

4.7/ 5

Features

4.7/ 5

Customer Service

4.8/ 5

Value for Money

4.7/ 5
Read all reviews

Total features 28

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Channel Management
  • Chat/Messaging
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Activity Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Softphone Software
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Video Support
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management

Total features 100

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Channel Management
  • Chat/Messaging
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Activity Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Softphone Software
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Video Support
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • Constant Contact
  • Drupal
  • Freshdesk
  • Google Sheets
  • Lead Manager
  • Lead Manager & CRM
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Nimble
  • Salesforce Marketing Cloud
  • SendGrid
  • Twitter/X
  • VICIdial
  • Velocify
  • WordPress
  • Zapier
  • Constant Contact
  • Drupal
  • Freshdesk
  • Google Sheets
  • Lead Manager
  • Lead Manager & CRM
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Nimble
  • Salesforce Marketing Cloud
  • SendGrid
  • Twitter/X
  • VICIdial
  • Velocify
  • WordPress
  • Zapier

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