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LogMeIn Pro vs Callbox

LogMeIn Pro

4.4 (172)
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Callbox

4.9 (7)
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LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
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Starting from

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

R$34.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(172)

Ease of Use

4.3/ 5

Features

4.4/ 5

Customer Service

4.0/ 5

Value for Money

3.7/ 5
Read all reviews

Overall rating

4.9 /5
(7)

Ease of Use

5/ 5

Features

4.9/ 5

Customer Service

4.8/ 5

Value for Money

5/ 5
Read all reviews

Total features 26

  • @mentions
  • API
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Activity/News Feed
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Archiving & Retention
  • Attendance Management
  • Attendee Management
  • Audio Calls
  • Audio/Video Conferencing
  • Authentication
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Capacity Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Customer Communication
  • Customer Database
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Faxes
  • Electronic Hand Raising
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • Feedback Management
  • File Management
  • File Transfer
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales/Marketing
  • Fraud Detection
  • Group Messaging
  • Help Desk Management
  • IT Reporting
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Interaction Tracking
  • Intrusion Detection System
  • Issue Auditing
  • Labor Forecasting
  • Leave Tracking
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Online Time Clock
  • Outbound Call Center
  • Outbound Reporting
  • Password Management
  • Performance Management
  • Prioritization
  • Private Chat
  • Proactive Chat
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Ticket Management
  • Ticketing
  • Time Off Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • VPN Software
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Backgrounds
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Website Integration
  • Whiteboard
  • Widgets
  • Workflow Management

Total features 184

  • @mentions
  • API
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Activity/News Feed
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Archiving & Retention
  • Attendance Management
  • Attendee Management
  • Audio Calls
  • Audio/Video Conferencing
  • Authentication
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Capacity Management
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Customer Communication
  • Customer Database
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Faxes
  • Electronic Hand Raising
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • Feedback Management
  • File Management
  • File Transfer
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales/Marketing
  • Fraud Detection
  • Group Messaging
  • Help Desk Management
  • IT Reporting
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Interaction Tracking
  • Intrusion Detection System
  • Issue Auditing
  • Labor Forecasting
  • Leave Tracking
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Online Time Clock
  • Outbound Call Center
  • Outbound Reporting
  • Password Management
  • Performance Management
  • Prioritization
  • Private Chat
  • Proactive Chat
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Ticket Management
  • Ticketing
  • Time Off Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • VPN Software
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Backgrounds
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Website Integration
  • Whiteboard
  • Widgets
  • Workflow Management
  • Bitrix24
  • Dynamics TMS
  • Fleeg
  • Goodsales
  • Google Voice
  • Google Workspace
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Instagram
  • LastPass
  • Messenger
  • Microsoft Teams
  • Pipedrive
  • RD Station
  • ServiceNow
  • Telegram
  • Bitrix24
  • Dynamics TMS
  • Fleeg
  • Goodsales
  • Google Voice
  • Google Workspace
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Instagram
  • LastPass
  • Messenger
  • Microsoft Teams
  • Pipedrive
  • RD Station
  • ServiceNow
  • Telegram

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