---
description: Compare BeyondTrust Remote Support vs Admin By Request for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare BeyondTrust Remote Support vs Admin By Request | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Admin By Request](https://www.getapp.za.com/compare/113939/2067991/bomgar/vs/admin-by-request)

# Compare BeyondTrust Remote Support vs Admin By Request

Canonical: https://www.getapp.za.com/compare/113939/2067991/bomgar/vs/admin-by-request

> Detailed comparison between BeyondTrust Remote Support and Admin By Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Admin By Request |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 2009 | 68 |
| **Starting Price** | US$1 995,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Authentication
- Compliance Management
- Least Privilege
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Self Service Portal
- Third-Party Integrations
- Two-Factor Authentication
- User Management
- User Session Management

### Admin By Request

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Authentication
- Compliance Management
- Least Privilege
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Self Service Portal
- Third-Party Integrations
- Two-Factor Authentication
- User Management
- User Session Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.getapp.za.com/software/113939/bomgar)
- [View Admin By Request Profile](https://www.getapp.za.com/software/2067991/admin-by-request)
- [View Original Comparison](https://www.getapp.za.com/compare/113939/2067991/bomgar/vs/admin-by-request)

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