BeyondTrust vs Help Scout

 

BeyondTrust

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Help Scout

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$12,00/month
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Audit Trail
Auditing
Authentication
Automatic Notifications
CRM Integration
Chat
Compliance Management
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Password Management
Permission Management
Prioritizing
Real Time Monitoring
Reporting & Statistics
Secure Data Storage
Third Party Integration
Ticket Management
Two-Factor Authentication
Workflow Management

Integrations

Alloy Navigator
Autotask
Bitium
Campaign Monitor
Capsule
Customer Thermometer
Freshservice
Infusionsoft
Kissmetrics
Microsoft Dynamics CRM
PipelineDeals
Salesforce Sales Cloud
Securonix Cloud
ServiceNow
Slack
SnapEngage
SysAid
TOPdesk
Zapier
Zendesk