ArcGIS vs InMoment
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Overview
ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation & sharing of 3D map visualizations
ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.9/ 5Features
4.6/ 5Customer Service
4.1/ 5Value for Money
4.0/ 5Ease of Use
4.1/ 5Features
4.0/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 131
- 3D Imaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audience Targeting
- Automatic Transcription
- Barcoding/RFID
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Bus Mileage Optimization
- Call Recording
- Call Tracking
- Campaign Analytics
- Census Data Integration
- Chat Transcript
- Chatbot
- Check-in/Check-out
- Collaboration Tools
- Color Codes/Icons
- Communication Management
- Competitive Analysis
- Contextual Guidance
- Cost Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Collection
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Mining
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Deep Learning
- Demographic Data
- Depreciation Management
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Driver Logs
- Driver Management
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- Fixed Asset Management
- Fixed Route Management
- For Contact Centers
- For Sales Teams/Organizations
- Forecasting
- Geocoding
- Geofencing
- Geographic Maps
- Geolocation
- Geotargeting
- Goal Management
- Heatmaps
- Historical Reporting
- IT Asset Tracking
- Image Management
- Intent Recognition
- Interactive Reports
- Internet Mapping
- Interoperability
- Inventory Tracking
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Labeling
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Map Creation
- Map Sharing
- Metadata Management
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple Route Support
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Order Management
- Paratransit Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Preventive Maintenance
- Prioritization
- Process/Workflow Automation
- Profitability Analysis
- Publishing/Sharing
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real Time Simulation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- Route Optimization
- Routing
- SEO Management
- SMS Messaging
- Scheduling
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Service Request Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Spatial Analysis
- Speech Recognition
- Speech Synthesis
- Statistical Analysis
- Status Tracking
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trade Area Analysis
- Trend Analysis
- Trend/Problem Indicators
- User Management
- Visual Analytics
- Website Integration
- Widgets
- Work Order Management
- Workflow Management
Total features 115
- 3D Imaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audience Targeting
- Automatic Transcription
- Barcoding/RFID
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Bus Mileage Optimization
- Call Recording
- Call Tracking
- Campaign Analytics
- Census Data Integration
- Chat Transcript
- Chatbot
- Check-in/Check-out
- Collaboration Tools
- Color Codes/Icons
- Communication Management
- Competitive Analysis
- Contextual Guidance
- Cost Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Collection
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Mining
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Deep Learning
- Demographic Data
- Depreciation Management
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Driver Logs
- Driver Management
- Email Management
- Email Reminders
- Employee Coaching Tools
- Employee Onboarding
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- Fixed Asset Management
- Fixed Route Management
- For Contact Centers
- For Sales Teams/Organizations
- Forecasting
- Geocoding
- Geofencing
- Geographic Maps
- Geolocation
- Geotargeting
- Goal Management
- Heatmaps
- Historical Reporting
- IT Asset Tracking
- Image Management
- Intent Recognition
- Interactive Reports
- Internet Mapping
- Interoperability
- Inventory Tracking
- Key Performance Indicators
- Keyword Filtering
- Keyword Tracking
- Knowledge Management
- Labeling
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Map Creation
- Map Sharing
- Metadata Management
- Mileage Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Multiple Data Sources
- Multiple Route Support
- NPS Survey Structure
- Natural Language Processing
- Natural Language Search
- Negative Feedback Management
- Notes Management
- Order Management
- Paratransit Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Predictive Modeling
- Preventive Maintenance
- Prioritization
- Process/Workflow Automation
- Profitability Analysis
- Publishing/Sharing
- Pulse Surveys
- Ratings/Reviews
- Real Time Comparisons
- Real Time Simulation
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recommendations
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Response Management
- Retention Tracking
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Role-Based Permissions
- Route Optimization
- Routing
- SEO Management
- SMS Messaging
- Scheduling
- Scorecards
- Search/Filter
- Self Service Data Preparation
- Sentiment Analysis
- Service Request Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Spatial Analysis
- Speech Recognition
- Speech Synthesis
- Statistical Analysis
- Status Tracking
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Template Management
- Text Analysis
- Text Mining
- Third-Party Integrations
- Trade Area Analysis
- Trend Analysis
- Trend/Problem Indicators
- User Management
- Visual Analytics
- Website Integration
- Widgets
- Work Order Management
- Workflow Management
Integrations
Not provided by vendor
- 2Checkout
- AWS Systems Manager
- Alchemer
- Apple Business Essentials
- Auth0
- BambooHR
- Campaign Monitor by Marigold
- Capgemini Intelligent Automation Platform
- Capsule
- ClickSend
- Contentsquare
- Coupa
- Custify
- Databricks
- Deputy
- Docparser
- Docusign
- Dropbox Business
- Dynamics 365
- Egnyte
- Eventbrite
- Forethought
- Freshdesk
- Fullstory
- Gainsight CS
- Glasshouse
- Gmail
- Google My Business Review Manager
- Google Sheets
- Heap
- Hootsuite
- HubSpot CMS Hub
- HubSpot CRM
- Intercom
- LogRocket
- Mailchimp
- Mailjet
- Marketo Engage
- Meta for Business
- Mixpanel
- Nimble
- Okta
- OneLogin
- OpenTable
- PersistIQ
- Propel
- RD Station
- Rethink
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RizePoint
- Salesforce Platform
- Segment
- SendGrid
- ServiceNow
- SessionCam
- Shopify
- Splunk Enterprise
- Stripe
- TaskRay
- Tethr
- Track
- TrackVia
- Tradeshift
- Trello
- Trustpilot
- Tungsten Insight
- Twilio
- Twitter/X
- Unbounce
- Voxpopme
- Workday Enterprise Management Cloud
- Zendesk AI
- Zoho CRM
- inQuba Journey Analytics
- toast CRM