Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$199,00/month

  • Free
  • Subscription

Starting from

US$19,00/month

  • Free
  • Subscription

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Overall rating

4,4 /5
(48)
Ease of Use
4,5/5
Features & Functionality
4,2/5
Customer Service
4,5/5
Value for Money
4,4/5

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Automated Scheduling
  • Benchmarking
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Commenting / Notes
  • Communication Management
  • Contact Management
  • Customer Segmentation
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Email Marketing
  • Feedback Management
  • Historical Reporting
  • Knowledge Management
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Panel Management
  • Paper-Based
  • Predictive Analytics
  • Preview Functionality
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Video Support

Total features 53

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Anonymous Feedback
  • Automated Scheduling
  • Benchmarking
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Commenting / Notes
  • Communication Management
  • Contact Management
  • Customer Segmentation
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Email Marketing
  • Feedback Management
  • Historical Reporting
  • Knowledge Management
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Panel Management
  • Paper-Based
  • Predictive Analytics
  • Preview Functionality
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Video Support
  • Customer.io
  • Intercom
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier
  • Customer.io
  • Intercom
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier