Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$199,00/month

  • Subscription

Starting from

US$15,00/month

  • Subscription

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Overall rating

5 /5
(23)
Ease of Use
5/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • Historical Reporting
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Sentiment Analysis
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics

Total features 48

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Distribution
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • Historical Reporting
  • Loyalty Program
  • Member Portal
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Segmentation
  • Sentiment Analysis
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • Bigcommerce
  • BirdEye
  • BombBomb
  • Box
  • Breezy
  • BrickFTP
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Customer.io
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • SignNow
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio Voice
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • vcita
  • AWeber
  • Accelo
  • Act-On
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Agile CRM
  • Aha!
  • Airtable
  • Artichoke
  • Asana
  • Autopilot
  • Autotask PSA
  • Basecamp
  • BenchmarkONE
  • Bigcommerce
  • BirdEye
  • BombBomb
  • Box
  • Breezy
  • BrickFTP
  • Calendly
  • Campaign Monitor
  • Chargebee
  • Chargify
  • Chatfuel
  • ChildWatch
  • Clevertim
  • ClickFunnels
  • ClickTime
  • Clio
  • Close
  • ConnectWise Manage
  • Constant Contact
  • Contactually
  • ConvertKit
  • Copper
  • Customer.io
  • Databox
  • Datadog
  • Direct Mail
  • Drift
  • Drip
  • Dropbox Business
  • Ecwid
  • Emburse Abacus
  • Epos Now
  • Eventbrite
  • Expensify
  • Facebook
  • Formstack Forms
  • FreeAgent
  • FreshBooks
  • Freshdesk
  • Freshservice
  • Freshworks CRM
  • Geckoboard
  • GetResponse
  • GetSiteControl
  • Gmail
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Docs
  • Google Forms
  • Gravity Forms
  • Groove
  • HelloSign
  • Help Scout
  • HipChat
  • Hive
  • Hiveage
  • HubSpot CRM
  • Insightly
  • Instagram
  • Intercom
  • Invoice Ninja
  • Jira
  • Jitbit Helpdesk
  • JotForm
  • Kajabi
  • Kanban Tool
  • Kayako
  • Keap
  • Kissflow Digital Workplace
  • Knack
  • Launch27
  • Limo Anywhere
  • LiveChat
  • Livestorm
  • Magento Commerce
  • Mailchimp
  • Mailchimp Transactional Email
  • Mailgun
  • Mailigen
  • Mailjet
  • Marketing Automation Enterprise
  • Marketo Engage
  • Mattermost
  • Mavenlink
  • MessageBird
  • Metatask
  • Microsoft 365
  • Microsoft Excel
  • MyBuys
  • Neto
  • New Relic One
  • Nimble
  • Nintex Process Platform
  • OnePageCRM
  • Onfleet
  • Outgrow
  • Pardot
  • PayPal
  • Paymo
  • Pipedrive
  • Pipefy
  • Plecto
  • Podio
  • ProdPad
  • Proposify
  • Qwilr
  • Recurly
  • Redbooth
  • Redmine
  • RescueTime
  • SAP Jam Collaboration
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SendPulse
  • Sendinblue
  • SharpSpring
  • ShipStation
  • Shopify
  • SignNow
  • Skilljar
  • Slack
  • Smartsheet
  • SolarWinds Service Desk
  • Streak
  • Stripe
  • SugarCRM
  • TalentLMS
  • Targetprocess
  • Teachable
  • Teamwork Desk
  • Thinkific
  • Toodledo
  • Totango
  • Trainerize
  • Trello
  • Twilio Voice
  • Typeform
  • Unbounce
  • Vision6
  • Vtiger CRM
  • WHMCS
  • WooCommerce
  • WordPress
  • Workable
  • Xero
  • Yammer
  • YouCanBook.me
  • Zapier
  • Zendesk
  • Zoho Analytics
  • Zoho CRM
  • Zoho Connect
  • Zoho Creator
  • Zoho Mail
  • amoCRM
  • eSputnik
  • iAuditor
  • vcita