Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$199,00/month

  • Subscription

Starting from

US$49,00/month

  • Subscription

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Overall rating

4,8 /5
(59)
Ease of Use
4,9/5
Features & Functionality
4,5/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Management
  • Feedback Management
  • Forms Management
  • Historical Reporting
  • Mailing List Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Website Integration
  • Widgets

Total features 32

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Email Management
  • Feedback Management
  • Forms Management
  • Historical Reporting
  • Mailing List Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Predictive Analytics
  • Pulse Surveys
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Website Integration
  • Widgets
  • Autotask PSA
  • Customer.io
  • Dropbox Business
  • Intercom
  • Keap
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier
  • Zendesk
  • Autotask PSA
  • Customer.io
  • Dropbox Business
  • Intercom
  • Keap
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Zapier
  • Zendesk