Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.
Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$199,00/month

  • Free
  • Subscription

Starting from

US$39,00/month

  • Free
  • Subscription

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Overall rating

4,7 /5
(3)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
5/5
Value for Money
5/5

Total features 38

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Event Triggered Actions
  • Feedback Management
  • Historical Reporting
  • Lead Qualification
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Personalization
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Retention Management
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Widgets

Total features 48

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Alerts/Notifications
  • Anonymous Feedback
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Event Triggered Actions
  • Feedback Management
  • Historical Reporting
  • Lead Qualification
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Personalization
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Retention Management
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Widgets
  • ActiveCampaign
  • Acuity Scheduling
  • Airtable
  • Asana
  • Calendly
  • ClickFunnels
  • Close
  • Customer.io
  • Drip
  • Eventbrite
  • Geckoboard
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Sheets
  • Gravity Forms
  • Instagram
  • Intercom
  • JotForm
  • Kajabi
  • LinkedIn for Business
  • Mailchimp
  • Microsoft Outlook
  • Mixpanel
  • Pipedrive
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Stripe
  • Todoist
  • Trello
  • Twilio Voice
  • Twitter
  • Typeform
  • Webflow
  • Weekdone
  • WordPress
  • Zapier
  • Zoho Analytics
  • ActiveCampaign
  • Acuity Scheduling
  • Airtable
  • Asana
  • Calendly
  • ClickFunnels
  • Close
  • Customer.io
  • Drip
  • Eventbrite
  • Geckoboard
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Forms
  • Google Sheets
  • Gravity Forms
  • Instagram
  • Intercom
  • JotForm
  • Kajabi
  • LinkedIn for Business
  • Mailchimp
  • Microsoft Outlook
  • Mixpanel
  • Pipedrive
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Stripe
  • Todoist
  • Trello
  • Twilio Voice
  • Twitter
  • Typeform
  • Webflow
  • Weekdone
  • WordPress
  • Zapier
  • Zoho Analytics