Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution that helps you transform into a truly customer-centric organization. Alchemer helps market research, sales ops, HR, and CX teams find, get, and keep their best customers.
You might want to run a simple survey. You might want to change the world. Alchemer, formerly SurveyGizmo, is the only solution that helps you...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$199,00/month

  • Free
  • Subscription

Starting from

US$49,00/month

  • Free
  • Subscription

Overall rating

3,8 /5
(6)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
3,6/5
Value for Money
3/5

Overall rating

4,5 /5
(274)
Ease of Use
4,5/5
Features & Functionality
4/5
Customer Service
4,3/5
Value for Money
3,8/5

Total features 38

  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • COBRA Administration
  • CRM
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Content Library
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Onboarding
  • Estimating
  • Face-to-Face
  • Feedback Management
  • Forms Management
  • Forum / Discussion Board
  • Historical Reporting
  • Image Library
  • Job Application Management
  • Live Results Tracking
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Review Management
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Video Support
  • Website Integration

Total features 93

  • 360 Degree Feedback
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Benchmarking
  • COBRA Administration
  • CRM
  • Campaign Management
  • Commenting / Notes
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Content Library
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Onboarding
  • Estimating
  • Face-to-Face
  • Feedback Management
  • Forms Management
  • Forum / Discussion Board
  • Historical Reporting
  • Image Library
  • Job Application Management
  • Live Results Tracking
  • Mobile Signature Capture
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Management
  • Performance Review Management
  • Predictive Analytics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Video Support
  • Website Integration
  • Customer.io
  • Facebook
  • Google Analytics
  • HubSpot CRM
  • Intercom
  • Mailchimp
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Customer.io
  • Facebook
  • Google Analytics
  • HubSpot CRM
  • Intercom
  • Mailchimp
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Segment
  • Slack