The Fire Package by Emergency Reporting is a modular software for fire department management that allows users to track, manage, and analyze what's happening within the fire station. The solution has 16 modules for daily operations including NFIRS reporting, occupancy, shifts, training & more.
The Fire Package by Emergency Reporting is a modular software for fire department management that allows users to track, manage, and analyze what's...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Free
  • Subscription

Starting from

US$10 800,00/year

  • Free
  • Subscription

Overall rating

4,5 /5
(39)
Ease of Use
4,5/5
Features & Functionality
4,2/5
Customer Service
4,7/5
Value for Money
4,5/5

Overall rating

4,5 /5
(6)
Ease of Use
4,3/5
Features & Functionality
3,7/5
Customer Service
5/5
Value for Money
4,8/5

Total features 72

  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Automated Scheduling
  • Automatic Notifications
  • Billable Hours Tracking
  • Budget Control
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Categorization
  • Client Portal
  • Compliance Management
  • Content Library
  • Cost Tracking
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Deadline Management
  • Demographic Data Collection
  • Document Management
  • Document Review
  • Document Storage
  • Email Integration
  • Employee Profile
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • Filtered Views
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Inbox Management
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Instructor Scheduling
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multiple Format Support
  • Payroll Management
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Secure Data Storage
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Task Management
  • Timesheets
  • Training Management
  • Usage Tracking
  • Version Control
  • Work Order Management

Total features 34

  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Automated Scheduling
  • Automatic Notifications
  • Billable Hours Tracking
  • Budget Control
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Categorization
  • Client Portal
  • Compliance Management
  • Content Library
  • Cost Tracking
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Deadline Management
  • Demographic Data Collection
  • Document Management
  • Document Review
  • Document Storage
  • Email Integration
  • Employee Profile
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Management
  • Filtered Views
  • Geographic Maps
  • Goal Setting / Tracking
  • History Tracking
  • Inbox Management
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Instructor Scheduling
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multiple Format Support
  • Payroll Management
  • Permission Management
  • Personalized Profiles
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Secure Data Storage
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Task Management
  • Timesheets
  • Training Management
  • Usage Tracking
  • Version Control
  • Work Order Management
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Google Maps
  • PSTrax
  • VUEWorks
  • eFeedback Manager for Public Agencies
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • Google Maps
  • PSTrax
  • VUEWorks
  • eFeedback Manager for Public Agencies