ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$20,00/month

  • Free
  • Subscription

Starting from

US$30,00/month

  • Free
  • Subscription

Overall rating

4,4 /5
(8)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,1/5
Value for Money
4,6/5

Overall rating

4,8 /5
(355)
Ease of Use
4,8/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,7/5

Total features 42

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • Drag & Drop
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • Inventory Management
  • Issue Auditing
  • Live Chat
  • Monitoring
  • Multiple Monitor Access
  • PCI Compliance
  • Real Time Reporting
  • Real-Time Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Streaming
  • Video Support
  • Whiteboard

Total features 19

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • Drag & Drop
  • File Management
  • File Sharing
  • File Transfer
  • HIPAA Compliant
  • Help Desk Management
  • Inventory Management
  • Issue Auditing
  • Live Chat
  • Monitoring
  • Multiple Monitor Access
  • PCI Compliance
  • Real Time Reporting
  • Real-Time Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Streaming
  • Video Support
  • Whiteboard