Ameyo FusionCX

Omnichannel help desk ticketing system
(3 reviews)
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Genuity IT Admin Suite

IT management platform for businesses of all sizes
(0 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

N/A
US$29,99/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

Asset Management Asset Management
Asset Management
Auto-Dialer Auto-Dialer
Auto-Dialer
Chat Chat
Chat
Client Portal Client Portal
Client Portal
Collaboration Tools Collaboration Tools
Collaboration Tools
Compliance Management Compliance Management
Compliance Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Configuration Management Configuration Management
Configuration Management
Contact History Contact History
Contact History
Contract Management Contract Management
Contract Management
Cost Tracking Cost Tracking
Cost Tracking
Custom Charts Custom Charts
Custom Charts
Custom Fields Custom Fields
Custom Fields
Customer Complaint Tracking Customer Complaint Tracking
Customer Complaint Tracking
Customer History Customer History
Customer History
Customer Service Analytics Customer Service Analytics
Customer Service Analytics
Dashboard Creation Dashboard Creation
Dashboard Creation
Data Import Data Import
Data Import
Data Visualization Data Visualization
Data Visualization
Email Templates Email Templates
Email Templates
Employee Management Employee Management
Employee Management
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
Expense Tracking Expense Tracking
Expense Tracking
Feedback Collection Feedback Collection
Feedback Collection
Heatmap Heatmap
Heatmap
Help Desk Management Help Desk Management
Help Desk Management
IT Asset Tracking IT Asset Tracking
IT Asset Tracking
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Incident Management Incident Management
Incident Management
Instant Messaging Instant Messaging
Instant Messaging
Inventory Management Inventory Management
Inventory Management
Issue Management Issue Management
Issue Management
Issue Tracking Issue Tracking
Issue Tracking
Monitoring Monitoring
Monitoring
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Performance Management Performance Management
Performance Management
Performance Reports Performance Reports
Performance Reports
Prioritizing Prioritizing
Prioritizing
Procurement Management Procurement Management
Procurement Management
Real Time Comparisons Real Time Comparisons
Real Time Comparisons
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Reporting Real Time Reporting
Real Time Reporting
Remote Access Remote Access
Remote Access
Request Routing Request Routing
Request Routing
Requisition Management Requisition Management
Requisition Management
Self Service Portal Self Service Portal
Self Service Portal
Sentiment Analysis Sentiment Analysis
Sentiment Analysis
Spend Analysis Spend Analysis
Spend Analysis
Status Tracking Status Tracking
Status Tracking
Supplier Management Supplier Management
Supplier Management
Support Ticket Management Support Ticket Management
Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Support Ticket Tracking
Transaction Monitoring Transaction Monitoring
Transaction Monitoring
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

Ameyo Ameyo
Ameyo
Box Box
Box
DocuSign DocuSign
DocuSign
Google Workspace Google Workspace
Google Workspace
Microsoft 365 Microsoft 365
Microsoft 365