Netop Remote Control vs Zendesk

 

Netop Remote Control

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Zendesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$5,00/month
Free
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Access Control
Activity Dashboard
Audit Trail
Auditing
Authentication
Automatic Notifications
CRM Integration
Chat
Compliance Management
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Permission Management
Prioritizing
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Two-Factor Authentication
Workflow Management

Integrations

123FormBuilder
Clarizen
ClickDesk
Get Satisfaction
Innotas
InsightSquared
Microsoft Azure
Podio
Radius
ServiceNow
Vivocha
Yonyx
Zendesk Chat