OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time
OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint)
We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$30,00/month

  • Free
  • Subscription

Starting from

US$8,00/month

  • Free
  • Subscription

Overall rating

4,2 /5
(11)
Ease of Use
4,2/5
Features & Functionality
3,8/5
Customer Service
4,7/5
Value for Money
4/5

Overall rating

4,6 /5
(28)
Ease of Use
4,3/5
Features & Functionality
4,5/5
Customer Service
4,7/5
Value for Money
4,4/5

Total features 26

  • API
  • Accounting
  • Action Management
  • Active Directory Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Decision Support Software
  • Document Storage
  • Email Management
  • Employee Self Service
  • Financial Management
  • Gamification
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Network Monitoring
  • Online Forums
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Production Tracking
  • Project Management
  • Purchasing & Receiving
  • Queue Management
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Rules-Based Workflow
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Ticket Management
  • Vendor Managed Inventory
  • Virtual Assistant
  • Web Forms
  • Workflow Configuration
  • Workflow Management

Total features 86

  • API
  • Accounting
  • Action Management
  • Active Directory Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Automated Scheduling
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • CMDB
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Decision Support Software
  • Document Storage
  • Email Management
  • Employee Self Service
  • Financial Management
  • Gamification
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Network Monitoring
  • Online Forums
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Production Tracking
  • Project Management
  • Purchasing & Receiving
  • Queue Management
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Rules-Based Workflow
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Ticket Management
  • Vendor Managed Inventory
  • Virtual Assistant
  • Web Forms
  • Workflow Configuration
  • Workflow Management
  • Aircall
  • Authorize.Net
  • Capsule
  • ClickDesk
  • Comm100 Live Chat
  • Drupal
  • Facebook
  • FreshBooks
  • Gmail
  • GoToAssist
  • GoToMeeting
  • Google Workspace
  • HipChat
  • Insightly
  • Jira
  • Joomla
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • PayPal
  • Redmine
  • Shopify
  • Slack
  • SugarCRM
  • Twilio Voice
  • Twitter
  • Userlike
  • WHMCS
  • WordPress
  • Zapier
  • ZenDesk Chat
  • vBulletin
  • Aircall
  • Authorize.Net
  • Capsule
  • ClickDesk
  • Comm100 Live Chat
  • Drupal
  • Facebook
  • FreshBooks
  • Gmail
  • GoToAssist
  • GoToMeeting
  • Google Workspace
  • HipChat
  • Insightly
  • Jira
  • Joomla
  • LinkedIn for Business
  • LiveChat
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • PayPal
  • Redmine
  • Shopify
  • Slack
  • SugarCRM
  • Twilio Voice
  • Twitter
  • Userlike
  • WHMCS
  • WordPress
  • Zapier
  • ZenDesk Chat
  • vBulletin