OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time
OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$30,00/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,2 /5
(11)
Ease of Use
4,2/5
Features & Functionality
3,8/5
Customer Service
4,7/5
Value for Money
4/5

Overall rating

4,5 /5
(336)
Ease of Use
4,4/5
Features & Functionality
4,4/5
Customer Service
4,5/5
Value for Money
4,5/5

Total features 26

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Automated Routing
  • Availability Management
  • Barcode / Ticket Scanning
  • Benchmarking
  • CMDB
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Forms
  • Decision Support Software
  • Document Storage
  • Email Management
  • Employee Portal
  • Event Logs
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Mobile Access
  • Multi-Channel Communication
  • Network Monitoring
  • Patch Management
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Purchasing & Receiving
  • Queue Management
  • Real Time Reporting
  • Real-Time Chat
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Timer
  • Uptime Reporting
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management

Total features 84

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Automated Routing
  • Availability Management
  • Barcode / Ticket Scanning
  • Benchmarking
  • CMDB
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Forms
  • Decision Support Software
  • Document Storage
  • Email Management
  • Employee Portal
  • Event Logs
  • Gantt/Timeline View
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Management
  • Mobile Access
  • Multi-Channel Communication
  • Network Monitoring
  • Patch Management
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Productivity Analysis
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Purchasing & Receiving
  • Queue Management
  • Real Time Reporting
  • Real-Time Chat
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Timer
  • Uptime Reporting
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management
  • Asterisk
  • Google Workspace
  • Jira
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Teams
  • Nagios XI
  • OneLogin
  • Qlik Sense
  • QuickBooks Online Advanced
  • Asterisk
  • Google Workspace
  • Jira
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Teams
  • Nagios XI
  • OneLogin
  • Qlik Sense
  • QuickBooks Online Advanced