---
description: Compare HotelFriend vs Smart Hotel for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare HotelFriend vs Smart Hotel | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [HotelFriend \<span\>vs\</span\> Smart Hotel](https://www.getapp.za.com/compare/114687/131015/hotelfriend/vs/smart-hotel-software)

# Compare HotelFriend vs Smart Hotel

Canonical: https://www.getapp.za.com/compare/114687/131015/hotelfriend/vs/smart-hotel-software

> Detailed comparison between HotelFriend and Smart Hotel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HotelFriend | Smart Hotel |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 22 | 20 |
| **Starting Price** | €64,00 | US$500,00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### HotelFriend

- Accounting
- Built-in Accounting
- CRM
- Customer History
- Customizable Reports
- Employee Management
- For Vacation Rentals
- Front Desk Management
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Marketing Automation
- Multi-Property
- Point of Sale (POS)
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Single Property
- Spa/Activity Management

### Smart Hotel

- Accounting
- Built-in Accounting
- CRM
- Customer History
- Customizable Reports
- Employee Management
- For Vacation Rentals
- Front Desk Management
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Marketing Automation
- Multi-Property
- Point of Sale (POS)
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Single Property
- Spa/Activity Management

## Links

- [View HotelFriend Profile](https://www.getapp.za.com/software/114687/hotelfriend)
- [View Smart Hotel Profile](https://www.getapp.za.com/software/131015/smart-hotel-software)
- [View Original Comparison](https://www.getapp.za.com/compare/114687/131015/hotelfriend/vs/smart-hotel-software)

-----

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