---
description: Compare ISL Light vs LabiDesk for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ISL Light vs LabiDesk | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [ISL Light \<span\>vs\</span\> LabiDesk](https://www.getapp.za.com/compare/114883/2063443/isl-light/vs/labidesk)

# Compare ISL Light vs LabiDesk

Canonical: https://www.getapp.za.com/compare/114883/2063443/isl-light/vs/labidesk

> Detailed comparison between ISL Light and LabiDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | LabiDesk |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 779 | 27 |
| **Starting Price** | US$34,90 | US$79,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### ISL Light

- API
- Access Controls/Permissions
- Activity Dashboard
- Customizable Branding
- Customizable Reports
- License Management
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard

### LabiDesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Customizable Branding
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View ISL Light Profile](https://www.getapp.za.com/software/114883/isl-light)
- [View LabiDesk Profile](https://www.getapp.za.com/software/2063443/labidesk)
- [View Original Comparison](https://www.getapp.za.com/compare/114883/2063443/isl-light/vs/labidesk)

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