Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Free
  • Subscription

Starting from

US$25,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(14)
Ease of Use
4,3/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

4,5 /5
(63)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,6/5

Total features 36

  • @mentions
  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Bug Tracking
  • CRM
  • Callback Scheduling
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Data Management
  • Document Storage
  • Email Automation
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • File Sharing
  • File Transfer
  • Geotargeting
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Network Monitoring
  • Offline Form
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Product Recommendations
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Marketing Managment
  • SMS Messaging
  • Screen Sharing
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Video Chat
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management

Total features 72

  • @mentions
  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Bug Tracking
  • CRM
  • Callback Scheduling
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Data Management
  • Document Storage
  • Email Automation
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • File Sharing
  • File Transfer
  • Geotargeting
  • Group Messaging
  • Help Desk Management
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Network Monitoring
  • Offline Form
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Product Recommendations
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Marketing Managment
  • SMS Messaging
  • Screen Sharing
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Video Chat
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management
  • Facebook
  • HubSpot CRM
  • Joomla
  • Mailchimp
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Pipedrive
  • PrestaShop
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Telegram
  • Twitter
  • Velocify
  • WHMCS
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Facebook
  • HubSpot CRM
  • Joomla
  • Mailchimp
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Pipedrive
  • PrestaShop
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Telegram
  • Twitter
  • Velocify
  • WHMCS
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM