Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Starting from

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

4,5 /5
(14)
Ease of Use
4,3/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,4/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 36

  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Appointment Scheduling
  • Auto-Responders
  • CRM
  • Call Center Management
  • Callback Scheduling
  • Campaign Management
  • Categorisation/Grouping
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Code-free Development
  • Communication Management
  • Contact Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Dashboard
  • Data Management
  • Email Automation
  • Email Marketing
  • Engagement Analytics
  • Feedback Management
  • Full Text Search
  • Help Desk Management
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Knowledge Management
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Natural Language Processing
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Preview Functionality
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integrations
  • eCommerce Management

Total features 40

  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Appointment Scheduling
  • Auto-Responders
  • CRM
  • Call Center Management
  • Callback Scheduling
  • Campaign Management
  • Categorisation/Grouping
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Code-free Development
  • Communication Management
  • Contact Management
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Dashboard
  • Data Management
  • Email Automation
  • Email Marketing
  • Engagement Analytics
  • Feedback Management
  • Full Text Search
  • Help Desk Management
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Knowledge Management
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Natural Language Processing
  • One-to-One Messaging
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Preview Functionality
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integrations
  • eCommerce Management
  • Freshdesk
  • GitHub
  • HubSpot CRM
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Userlike
  • Freshdesk
  • GitHub
  • HubSpot CRM
  • Marketo Engage
  • Oracle Eloqua
  • Pardot
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Userlike