---
description: Compare Luma Health vs Klara for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Luma Health vs Klara | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Family Practice EMR Software](/directory/3131/family-practice-electronic-medical-records-emr/software) > [Luma Health \<span\>vs\</span\> Klara](https://www.getapp.za.com/compare/115559/2063130/luma-health/vs/klara)

# Compare Luma Health vs Klara

Canonical: https://www.getapp.za.com/compare/115559/2063130/luma-health/vs/klara

> Detailed comparison between Luma Health and Klara. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Luma Health | Klara |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 82 | 211 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Luma Health

- Appointment Scheduling
- Calendar Management
- Chat/Messaging
- Communication Management
- Contact Database
- Customizable Forms
- Messaging
- Mobile Alerts
- Multi-Location
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Scheduling
- Reminders
- Rescheduling
- Scheduling
- Surveys & Feedback
- Two-Way Communication
- Video Conferencing
- Workflow Management

### Klara

- Appointment Scheduling
- Calendar Management
- Chat/Messaging
- Communication Management
- Contact Database
- Customizable Forms
- Messaging
- Mobile Alerts
- Multi-Location
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Scheduling
- Reminders
- Rescheduling
- Scheduling
- Surveys & Feedback
- Two-Way Communication
- Video Conferencing
- Workflow Management

## Links

- [View Luma Health Profile](https://www.getapp.za.com/software/115559/luma-health)
- [View Klara Profile](https://www.getapp.za.com/software/2063130/klara)
- [View Original Comparison](https://www.getapp.za.com/compare/115559/2063130/luma-health/vs/klara)

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