DataRails is an FP&A solution that automatically consolidates your data from all organizational systems without changing how you currently work. Keep working on Excel while benefiting from automated transformations including FX conversions, eliminations, financial adjustments and more.
DataRails is an FP&A solution that automatically consolidates your data from all organizational systems without changing how you currently work. Keep...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

5 /5
(16)
Ease of Use
4,9/5
Features & Functionality
4,9/5
Customer Service
4,9/5
Value for Money
4,9/5

Overall rating

4,5 /5
(385)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 68

  • "What If" Scenarios
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Charting
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Consolidation / Roll-Up
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Distribution Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Progress Reports
  • Project Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Risk Alerts
  • Risk Analytics
  • Role Management
  • SLA Management
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • Widgets
  • Workflow Management

Total features 176

  • "What If" Scenarios
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Change Management
  • Charting
  • Chat
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configuration Management
  • Consolidation / Roll-Up
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Dependency Tracking
  • Distribution Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Progress Reports
  • Project Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Request Assignment
  • Risk Alerts
  • Risk Analytics
  • Role Management
  • SLA Management
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Trend Analysis
  • Version Control
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Asset Panda
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • LogMeIn Rescue
  • Microsoft Excel
  • Mobility Portal Server
  • Opsgenie
  • Pipeliner CRM
  • Asset Panda
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • LogMeIn Rescue
  • Microsoft Excel
  • Mobility Portal Server
  • Opsgenie
  • Pipeliner CRM