DeskAlerts vs Salesforce Service Cloud

 

DeskAlerts

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Salesforce Service Cloud

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A US$25,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Compliance Management
Custom Fields
Customizable Reporting
Data Import/Export
Monitoring
Receiving
Reporting & Statistics
SMS Integration
Third Party Integration
Workflow Management

Integrations

FinancialForce Accounting
Five9
Freshdesk
InGenius
Planyo
Quick Base
Salesforce Social Studio
Sharpen
SmarterU LMS
Vocalcom