Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, milestones and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access
Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat
Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Starting from

US$8.50/year

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(363)

Ease of Use

4.4/ 5

Features

4.4/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Overall rating

4.8 /5
(29)

Ease of Use

4.7/ 5

Features

4.5/ 5

Customer Service

4.8/ 5

Value for Money

4.4/ 5

Total features 75

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Automated Responses
  • Autoresponders
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Charting
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email-to-Task Conversion
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Live Chat
  • Mass Texting
  • Message Personalization
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • Multiple Projects
  • Negative Feedback Management
  • One-to-One Messaging
  • Percent-Complete Tracking
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Product Lifecycle Management
  • Product Roadmapping
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Real-Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Recurring Issues
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • SMS Messaging
  • Scheduled Messaging
  • Search/Filter
  • Single Sign On
  • Spreadsheet View
  • Sprint Planning
  • Status Tracking
  • Sub-Task Management
  • Support Ticket Management
  • Supports Scrum
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • To-Do List
  • Visualization
  • Workflow Management

Total features 35

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audit Trail
  • Automated Responses
  • Autoresponders
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Charting
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email-to-Task Conversion
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Kanban Board
  • Knowledge Base Management
  • Live Chat
  • Mass Texting
  • Message Personalization
  • Milestone Tracking
  • Mobile Access
  • Multi-Campaign
  • Multiple Projects
  • Negative Feedback Management
  • One-to-One Messaging
  • Percent-Complete Tracking
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Product Lifecycle Management
  • Product Roadmapping
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Projections
  • Real-Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Recurring Issues
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Resource Management
  • Retrospectives Management
  • SMS Messaging
  • Scheduled Messaging
  • Search/Filter
  • Single Sign On
  • Spreadsheet View
  • Sprint Planning
  • Status Tracking
  • Sub-Task Management
  • Support Ticket Management
  • Supports Scrum
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Ticket Management
  • Time Tracking
  • To-Do List
  • Visualization
  • Workflow Management
  • Bitbucket
  • Box
  • BugSnag
  • Clockify
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Calendar
  • Instabug
  • LambdaTest
  • Rollbar
  • Sentry
  • Shopify
  • Slack
  • TestLodge
  • Zapier
  • Zendesk Suite
  • Bitbucket
  • Box
  • BugSnag
  • Clockify
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Calendar
  • Instabug
  • LambdaTest
  • Rollbar
  • Sentry
  • Shopify
  • Slack
  • TestLodge
  • Zapier
  • Zendesk Suite