Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce
(61 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$25,00/month
N/A
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

A/B Testing A/B Testing
A/B Testing
API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Archiving & Retention Archiving & Retention
Archiving & Retention
Auto-Dialer Auto-Dialer
Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
Automatic Call Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Bid Management Bid Management
Bid Management
CRM Integration CRM Integration
CRM Integration
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Call Scripting Call Scripting
Call Scripting
Call Transfer Call Transfer
Call Transfer
Caller ID Caller ID
Caller ID
Campaign Management Campaign Management
Campaign Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Conversion Tracking Conversion Tracking
Conversion Tracking
Customer History Customer History
Customer History
Data Import/Export Data Import/Export
Data Import/Export
Employee Communities Employee Communities
Employee Communities
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
Gamification Gamification
Gamification
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Keyword Tracking Keyword Tracking
Keyword Tracking
Mobile Integration Mobile Integration
Mobile Integration
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
PCI DSS Compliance PCI DSS Compliance
PCI DSS Compliance
Prioritizing Prioritizing
Prioritizing
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Receiving Receiving
Receiving
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Sales Tracking Sales Tracking
Sales Tracking
Third Party Integration Third Party Integration
Third Party Integration
Voice Mail Voice Mail
Voice Mail
Web Analytics Web Analytics
Web Analytics

Integrations

Integrations

Integrations

Campaign Manager Campaign Manager
Campaign Manager
ExecVision ExecVision
ExecVision
Gong.io Gong.io
Gong.io
Google AdWords Google AdWords
Google AdWords
Google Analytics Google Analytics
Google Analytics
Marin Software Marin Software
Marin Software
Marketo Engage Marketo Engage
Marketo Engage
Optimizely Optimizely
Optimizely
People.ai People.ai
People.ai
QuanticMind QuanticMind
QuanticMind
SAP Business One SAP Business One
SAP Business One
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce Service Cloud Salesforce Service Cloud
Salesforce Service Cloud
SugarCRM SugarCRM
SugarCRM