Fullstory vs Glassbox
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Overview
Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.5/ 5Customer Service
4.3/ 5Value for Money
4.1/ 5Ease of Use
4.9/ 5Features
4.9/ 5Customer Service
4.9/ 5Value for Money
4.9/ 5Features
Total features 152
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Annotations
- Application Management
- Augmented Analytics
- Availability Testing
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Campaign Analytics
- Campaign Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Click Tracking
- Cohort Analysis
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Touchpoints
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Analysis Tools
- Data Capture and Transfer
- Data Collection
- Data Import/Export
- Data Modeling
- Data Synchronization
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Embeddable Maps
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- Floor Plans & Maps
- For Mobile
- For Science
- For Websites
- Form Analytics
- Functions/Calculations
- Funnel Analysis
- Geographic Maps
- Goal Setting/Tracking
- Heatmaps
- Hierarchical Mapping
- Hover Maps
- Image Overlay
- In-App Events Tracking
- Incident Management
- Indexing
- Intelligent Search
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Research Tools
- Keyword Tracking
- Knowledge Management
- Link Management
- Location Tracking
- Mail Server Monitoring
- Mixed Methods Research
- Mobile Access
- Mobile Alerts
- Mobile Dashboards
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location Monitoring
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Pageview Tracking
- Performance Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Private Dashboards
- Problem Area Alerts
- Product Data Management
- Public Dashboards
- Qualitative Comparative Analysis
- Quantitative Analysis
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SEO Management
- Sales Trend Analysis
- Scheduled Testing
- Scorecards
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Self Service Data Preparation
- Semantic Search
- Sentiment Analysis
- Server Monitoring
- Session Recording
- Single Page View
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Software Testing Management
- Statistical Analysis
- Surveys & Feedback
- Tagging
- Templates
- Territorial Mapping
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Uninstall Tracking
- Unmoderated Testing
- Uptime Reporting
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Total features 78
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Annotations
- Application Management
- Augmented Analytics
- Availability Testing
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- Campaign Analytics
- Campaign Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Click Tracking
- Cohort Analysis
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Touchpoints
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Analysis Tools
- Data Capture and Transfer
- Data Collection
- Data Import/Export
- Data Modeling
- Data Synchronization
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Alerts
- Email Management
- Embeddable Maps
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- Floor Plans & Maps
- For Mobile
- For Science
- For Websites
- Form Analytics
- Functions/Calculations
- Funnel Analysis
- Geographic Maps
- Goal Setting/Tracking
- Heatmaps
- Hierarchical Mapping
- Hover Maps
- Image Overlay
- In-App Events Tracking
- Incident Management
- Indexing
- Intelligent Search
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Research Tools
- Keyword Tracking
- Knowledge Management
- Link Management
- Location Tracking
- Mail Server Monitoring
- Mixed Methods Research
- Mobile Access
- Mobile Alerts
- Mobile Dashboards
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location Monitoring
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Pageview Tracking
- Performance Management
- Performance Metrics
- Personalization
- Predictive Analytics
- Private Dashboards
- Problem Area Alerts
- Product Data Management
- Public Dashboards
- Qualitative Comparative Analysis
- Quantitative Analysis
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Risk Alerts
- Role-Based Permissions
- Root Cause Analysis
- SEO Management
- Sales Trend Analysis
- Scheduled Testing
- Scorecards
- Screen Activity Recording
- Scroll Maps
- Search/Filter
- Self Service Data Preparation
- Semantic Search
- Sentiment Analysis
- Server Monitoring
- Session Recording
- Single Page View
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Software Testing Management
- Statistical Analysis
- Surveys & Feedback
- Tagging
- Templates
- Territorial Mapping
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Uninstall Tracking
- Unmoderated Testing
- Uptime Reporting
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Integrations
- AB Tasty
- Adobe Analytics
- BigCommerce
- BigQuery Connector for Jira
- Blue Triangle
- BugSnag
- DataGrail
- Delacon
- Dynamic Yield
- Fivetran
- Formsort
- Gainsight CS
- Google Analytics 360
- Google Cloud Operations Suite
- Google Tag Manager 360
- Gravity
- Help Scout
- Hightouch
- Intercom
- Invoca
- Jira Integration+
- Kameleoon
- Kustomer
- LaunchDarkly
- Olark
- Productboard
- Qualtrics LTI
- Rollbar
- RudderStack
- Segment
- Shopify POS
- SiteSpect
- Slack
- Snowflake
- Split
- Squarespace
- Survicate
- Tealium Customer Data Hub
- Toplyne
- Tray.io
- Trello
- UXPin
- Unbounce
- UserTesting
- VWO Engage
- VWO Fullstack
- VWO Insights
- Webtrends Optimize
- WooCommerce
- Workato
- mParticle
- AB Tasty
- Adobe Analytics
- BigCommerce
- BigQuery Connector for Jira
- Blue Triangle
- BugSnag
- DataGrail
- Delacon
- Dynamic Yield
- Fivetran
- Formsort
- Gainsight CS
- Google Analytics 360
- Google Cloud Operations Suite
- Google Tag Manager 360
- Gravity
- Help Scout
- Hightouch
- Intercom
- Invoca
- Jira Integration+
- Kameleoon
- Kustomer
- LaunchDarkly
- Olark
- Productboard
- Qualtrics LTI
- Rollbar
- RudderStack
- Segment
- Shopify POS
- SiteSpect
- Slack
- Snowflake
- Split
- Squarespace
- Survicate
- Tealium Customer Data Hub
- Toplyne
- Tray.io
- Trello
- UXPin
- Unbounce
- UserTesting
- VWO Engage
- VWO Fullstack
- VWO Insights
- Webtrends Optimize
- WooCommerce
- Workato
- mParticle