Aline vs Zenith CRM
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Overview
Aline is a connected senior living platform that manages the complete resident lifecycle including marketing automation, CRM, leasing, billing, payments, resident care, eMAR, accounting, and business insights. Purpose built for senior living with customizable workflows and actionable analytics.
Aline is a connected senior living platform that manages the complete resident lifecycle including marketing automation, CRM, leasing, billing,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.3/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 94
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Assignment Management
- Audience Targeting
- Audio Capture
- Auto-Dialer
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Billing & Invoicing
- Blended Call Center
- CNA Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Care Plan Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Client/Property Matching
- Clinical Care
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Event Triggered Actions
- Event/Activities Planning
- Expense Tracking
- File Sharing
- Financial Management
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Long Term Care
- For Nursing Homes
- For Real Estate
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Gamification
- Goal Setting/Tracking
- HIPAA Compliant
- Home Health Care Management
- IVR
- Inbound Call Center
- Incident Management
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Kanban Board
- Keyword Tracking
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Medication History
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Natural Language Processing
- Omnichannel Communications
- Opportunity Management
- Outbound Call Center
- Patient Communications
- Patient Intake
- Patient Management
- Patient Records Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Point of Care System
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progressive Dialer
- Property Database
- Prospecting Tools
- Quality Assurance
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Referral Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Revenue Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Self-Service Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone Software
- Source Tracking
- Speech-to-Text Analysis
- Staff Management
- Staff Scheduling
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- User Management
- Visual Analytics
- Voice Mail
- Web Forms
- Web-based Deployment
- Work Order Management
- Workflow Management
Total features 185
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Assignment Management
- Audience Targeting
- Audio Capture
- Auto-Dialer
- Automated Scheduling
- Automatic Call Distribution
- Automatic Transcription
- Billing & Invoicing
- Blended Call Center
- CNA Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Campaign Management
- Care Plan Management
- Categorisation/Grouping
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Client/Property Matching
- Clinical Care
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Signature
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Event Triggered Actions
- Event/Activities Planning
- Expense Tracking
- File Sharing
- Financial Management
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Long Term Care
- For Nursing Homes
- For Real Estate
- For Sales Teams/Organizations
- Forecasting
- Forms Management
- Gamification
- Goal Setting/Tracking
- HIPAA Compliant
- Home Health Care Management
- IVR
- Inbound Call Center
- Incident Management
- Insurance Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Kanban Board
- Keyword Tracking
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Manual Dialer
- Marketing Automation
- Medical History Records
- Medication History
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Location
- Natural Language Processing
- Omnichannel Communications
- Opportunity Management
- Outbound Call Center
- Patient Communications
- Patient Intake
- Patient Management
- Patient Records Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Point of Care System
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Progressive Dialer
- Property Database
- Prospecting Tools
- Quality Assurance
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Referral Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Revenue Management
- Role-Based Permissions
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Self-Service Search
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone Software
- Source Tracking
- Speech-to-Text Analysis
- Staff Management
- Staff Scheduling
- Surveys & Feedback
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Transfers/Routing
- User Management
- Visual Analytics
- Voice Mail
- Web Forms
- Web-based Deployment
- Work Order Management
- Workflow Management
Integrations
- Act-On
- Active Directory Health Profiler
- ActiveCampaign
- ActiveDEMAND
- CallRail
- CallTrackingMetrics
- Caremerge
- Docusign
- Eldermark
- G5
- Gmail
- Google Calendar
- Google Maps
- GuardianRx
- HubSpot Marketing Hub
- LifeLoop
- LinkedIn for Business
- Lob
- Mailchimp
- MatrixCare Life Plan Community
- Meta for Business
- Microsoft Outlook
- OmniCare
- Oracle Eloqua Marketing Automation
- Oracle PeopleSoft
- PCC
- RealPage
- Reputation
- Sage Intacct
- TextUs
- Twilio
- Twitter/X
- Vitals
- Yardi Voyager
- aiVA
Not provided by vendor
