---
description: Compare ServiceWorks vs Eworks Manager for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ServiceWorks vs Eworks Manager | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/1005/electrical-contractor/software) > [ServiceWorks \<span\>vs\</span\> Eworks Manager](https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager)

# Compare ServiceWorks vs Eworks Manager

Canonical: https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager

> Detailed comparison between ServiceWorks and Eworks Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceWorks | Eworks Manager |
| **Overall rating** | 3.6/5 | 4.8/5 |
| **Total Reviews** | 115 | 21 |
| **Starting Price** | US$948,00 | £130,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceWorks

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Equipment Management
- Equipment Tracking
- Job Tracking
- Monitoring
- Real-Time Data
- Route Optimization
- Scheduling
- Service History
- Status Tracking
- Vendor Management
- Work Order Creation

### Eworks Manager

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Equipment Management
- Equipment Tracking
- Job Tracking
- Monitoring
- Real-Time Data
- Route Optimization
- Scheduling
- Service History
- Status Tracking
- Vendor Management
- Work Order Creation

## Links

- [View ServiceWorks Profile](https://www.getapp.za.com/software/116699/serviceworks)
- [View Eworks Manager Profile](https://www.getapp.za.com/software/2044035/e-works-manager)
- [View Original Comparison](https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ServiceWorks vs Eworks Manager | GetApp South Africa 2026","description":"Compare ServiceWorks vs Eworks Manager for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager","about":[{"@id":"https://www.getapp.za.com/software/116699/serviceworks#software"},{"@id":"https://www.getapp.za.com/software/2044035/e-works-manager#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"ServiceWorks","description":"ServiceWorks is an all-in-one field service management software platform built for service businesses that need to manage the complete service lifecycle—from the first customer call through scheduling, dispatch, parts ordering, job completion, invoicing, payment, and follow-up.\n\nDesigned for appliance repair, HVAC, plumbing, commercial food equipment service, and other field service organizations, ServiceWorks connects office staff, technicians, managers, customers, and suppliers in one system. Businesses can reduce manual work, improve technician productivity, gain better visibility into operations, and improve customer experience.\n\nServiceWorks includes scheduling and dispatch tools that help businesses manage technician calendars, service areas, skills, availability, capacity, and workload. Dispatchers can assign and reschedule jobs while technicians receive job information through the mobile app.\n\nThe platform supports service calls, estimates, work orders, invoices, recurring services, service contracts, and memberships. Customer history, equipment information, service notes, photos, documents, parts, payments, and communications remain connected to the service record.\n\nA key strength of ServiceWorks is its integrated inventory, parts, and purchasing workflow. Service businesses can manage inventory across warehouses, trucks, and locations while creating purchase orders directly from jobs. ServiceWorks integrates with major parts distributors including Marcone, Encompass, Reliable Parts, and Sundberg, allowing users to place parts orders without leaving the ServiceWorks system.\n\nParts purchasing is connected directly to the service workflow. When a required part is ordered, a job can automatically move to Waiting on Parts. When the part is received, the job can automatically transition to Ready to Be Rescheduled, helping eliminate manual status updates and preventing jobs from being forgotten. Businesses can also notify customers when parts arrive so they can schedule the return appointment.\n\nServiceWorks supports receiving, returns, purchase orders, inventory transfers, barcode workflows, truck inventory, cycle counts, and detailed parts tracking, improving control over inventory and purchasing.\n\nFor appliance repair and warranty service organizations, ServiceWorks supports warranty workflows and integrations with industry platforms including ServiceBench and ServicePower, so companies can manage COD and warranty work in one platform.\n\nServiceWorks also includes customer communication tools such as SMS, appointment reminders, customer portals, estimates, invoices, payment processing, recurring billing, forms, reporting, dashboards, commissions, and accounting integrations.\n\nIntegrated payment capabilities allow businesses to collect payments in the office or in the field and connect payment information directly to jobs and invoices.\n\nServiceWorks mobile applications give technicians access to schedules, customer information, equipment history, job notes, parts, forms, photos, estimates, invoices, signatures, and payments in the field, with online and offline capabilities for limited connectivity.\n\nManagers can use ServiceWorks reporting and analytics to monitor operational and financial performance, including technician productivity, job status, receivables, inventory, parts usage, commissions, service performance, and key business metrics.\n\nServiceWorks is built for companies that have outgrown disconnected scheduling, accounting, inventory, purchasing, and communication systems and want a field service platform capable of supporting more sophisticated service operations.\n\nBy bringing scheduling, dispatch, CRM, work orders, inventory, purchasing, warranty, mobile field service, customer communication, invoicing, payments, reporting, and automation together, ServiceWorks helps service businesses improve efficiency, maintain operational control, and scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5a9359b-71d1-47b6-b46c-d3d0a38cb5c1.png","url":"https://www.getapp.za.com/software/116699/serviceworks","@id":"https://www.getapp.za.com/software/116699/serviceworks#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":115,"ratingValue":3.6},"offers":{"price":"948","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Eworks Manager","description":"Eworks is the end-to-end job management software that scales with your field service business, freeing you up to focus on your tomorrow. \n\nFrom the first quote to the final payment, everything is managed in one place. With 1,000 less things to worry about, you can do what you do best, without the endless admin.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f518890a-97c0-4502-8af2-0d7daea52786.jpeg","url":"https://www.getapp.za.com/software/2044035/e-works-manager","@id":"https://www.getapp.za.com/software/2044035/e-works-manager#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":21,"ratingValue":4.8},"offers":{"price":"130","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Electrical Contractor Software","position":2,"item":"/directory/1005/electrical-contractor/software","@type":"ListItem"},{"name":"ServiceWorks vs Eworks Manager","position":3,"item":"https://www.getapp.za.com/compare/116699/2044035/serviceworks/vs/e-works-manager","@type":"ListItem"}]}]}
</script>
