ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and mapping. Live support and mobile application available.
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19,99/month

  • Free
  • Subscription

Starting from

US$22,00/month

  • Free
  • Subscription

Overall rating

4,1 /5
(19)
Ease of Use
3,9/5
Features & Functionality
3,9/5
Customer Service
4,3/5
Value for Money
4,2/5

Overall rating

4,5 /5
(49)
Ease of Use
4,3/5
Features & Functionality
4,1/5
Customer Service
4,2/5
Value for Money
4,3/5

Total features 189

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Batch Processing
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Biometrics
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Call Disposition
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Graphical Data Presentation
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Image Library
  • Import/Export Management
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Location Tracking
  • Lot Tracking
  • Maintenance Scheduling
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Mobile Workforce Control
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Access
  • Offline Time Tracking
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking Software
  • Order Entry
  • Order Management
  • Order Tracking
  • Overtime Calculation
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Picking & Routing
  • Point of Sale (POS)
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Catalog
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Risk Alerts
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Semantic Search
  • Serial Number Tracking
  • Service History
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Transaction History
  • User Profiles
  • Vacation/Leave Tracking
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • iCalendar Support

Total features 145

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Batch Processing
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Portal
  • Biometrics
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Call Disposition
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Lawn Care
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Graphical Data Presentation
  • Group Scheduling
  • Historical Reporting
  • Hourly Billing
  • Image Capture
  • Image Library
  • Import/Export Management
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Location Tracking
  • Lot Tracking
  • Maintenance Scheduling
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Mobile Workforce Control
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Access
  • Offline Time Tracking
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking Software
  • Order Entry
  • Order Management
  • Order Tracking
  • Overtime Calculation
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Picking & Routing
  • Point of Sale (POS)
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Catalog
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Risk Alerts
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Semantic Search
  • Serial Number Tracking
  • Service History
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Transaction History
  • User Profiles
  • Vacation/Leave Tracking
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Authorize.Net
  • Google Calendar
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Sage Business Cloud Accounting
  • Shopify
  • Square Payments
  • Stripe
  • Authorize.Net
  • Google Calendar
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Sage Business Cloud Accounting
  • Shopify
  • Square Payments
  • Stripe