HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$4,00/month

  • Subscription

Starting from

US$14,50/month

  • Subscription

Overall rating

4,5 /5
(28)
Ease of Use
4,7/5
Features & Functionality
4,1/5
Customer Service
4,4/5
Value for Money
4,2/5

Overall rating

4,8 /5
(125)
Ease of Use
4,8/5
Features & Functionality
4,6/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 65

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • Automated Scheduling
  • Batch Communications
  • CRM
  • Calendar Management
  • Call Reminders
  • Caller ID
  • Case Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Content Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Document Storage
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Tracking
  • Feedback Management
  • Filtering
  • Forms Management
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • On-Demand Communications
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings / Reviews
  • Recurring Appointments
  • Recurring Issues
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Routing
  • SMS Messaging
  • SMS Reminders
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Video Support
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management

Total features 37

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automated Routing
  • Automated Scheduling
  • Batch Communications
  • CRM
  • Calendar Management
  • Call Reminders
  • Caller ID
  • Case Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting / Notes
  • Communication Management
  • Complaint Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Content Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Document Storage
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Tracking
  • Feedback Management
  • Filtering
  • Forms Management
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • On-Demand Communications
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Quality Assurance
  • Ratings / Reviews
  • Recurring Appointments
  • Recurring Issues
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Routing
  • SMS Messaging
  • SMS Reminders
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text to Speech
  • Third Party Integrations
  • Ticket Management
  • Video Support
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • AppointmentPlus
  • Booker
  • Calendly
  • CareCloud
  • CareLogic Enterprise
  • Clarity Wave
  • ClinicSource
  • Explorer Eclipse
  • Genesis Chiropractic Software
  • Google Calendar
  • InPhase BMS
  • Intergy
  • Kareo Billing
  • LiveChat
  • Microsoft Outlook
  • Modernizing Medicine
  • NextGen Healthcare
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • Schedulicity
  • Square Appointments
  • TRAKnet
  • Therasoft Online
  • Zapier
  • 123Pet Software
  • Acuity Scheduling
  • AdvancedMD for Mental Health
  • AppointmentPlus
  • Booker
  • Calendly
  • CareCloud
  • CareLogic Enterprise
  • Clarity Wave
  • ClinicSource
  • Explorer Eclipse
  • Genesis Chiropractic Software
  • Google Calendar
  • InPhase BMS
  • Intergy
  • Kareo Billing
  • LiveChat
  • Microsoft Outlook
  • Modernizing Medicine
  • NextGen Healthcare
  • RedTail CRM
  • RevFlow
  • RevolutionEHR
  • Schedulicity
  • Square Appointments
  • TRAKnet
  • Therasoft Online
  • Zapier