eCustomerService

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HelpCrunch

(167)
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eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time dashboard with colorful charts and metrics. Highly customizable, but easy to quickly deploy, Giva helps increase customer satisfaction and retention.
eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
View 5 more product name
View 5 more product name

Starting from

US$29,00/month

  • Subscription

Starting from

US$15,00/month

  • Subscription

Overall rating

0 /5
(35)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5
Read all reviews

Overall rating

4,8 /5
(167)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,8/5
Value for Money
4,8/5
Read all reviews

Total features 59

  • API
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Applicant Tracking
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Charting
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Data Import/Export
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Filtered Views
  • Geotargeting
  • HIPAA Compliance
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Personalized Profiles
  • Prioritizing
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Search Functionality
  • Self Service Portal
  • Software Development Kit
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • User Defined Attributes
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Integration

Total features 79

  • API
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Applicant Tracking
  • Auto-Responders
  • Automated Sales
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Charting
  • Chat
  • Chat Transcript
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Data Import/Export
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Filtered Views
  • Geotargeting
  • HIPAA Compliance
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Capture
  • Lead Nurturing
  • Location Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Personalized Profiles
  • Prioritizing
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • Search Functionality
  • Self Service Portal
  • Software Development Kit
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • User Defined Attributes
  • Widgets
  • Work Order Management
  • Workflow Management
  • eCommerce Integration
  • Magento Commerce
  • Slack
  • Wordpress
  • Magento Commerce
  • Slack
  • Wordpress

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