AppFollow

App store optimization and review management solution
(6 reviews)
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Gnatta

Customer engagement tool for omnichannel communication
(3 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$29,00/month
£15,00/month
Free Free
Free
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

360 Degree Feedback 360 Degree Feedback
360 Degree Feedback
API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Alerts / Escalation Alerts / Escalation
Alerts / Escalation
Analytics Analytics
Analytics
Auto-Responders Auto-Responders
Auto-Responders
CRM Integration CRM Integration
CRM Integration
Call Center Management Call Center Management
Call Center Management
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Communication Management Communication Management
Communication Management
Contact History Contact History
Contact History
Conversion Tracking Conversion Tracking
Conversion Tracking
Customer Database Customer Database
Customer Database
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer History Customer History
Customer History
Customizable Reporting Customizable Reporting
Customizable Reporting
Data Filtering Data Filtering
Data Filtering
Data Import/Export Data Import/Export
Data Import/Export
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Engagement Analytics Engagement Analytics
Engagement Analytics
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Filtered Views Filtered Views
Filtered Views
History Tracking History Tracking
History Tracking
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Keyword Tracking Keyword Tracking
Keyword Tracking
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Language Multi-Language
Multi-Language
Multiple Data Sources Multiple Data Sources
Multiple Data Sources
Performance Metrics Performance Metrics
Performance Metrics
Ratings & Reviews Ratings & Reviews
Ratings & Reviews
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
SSL Security SSL Security
SSL Security
Search Functionality Search Functionality
Search Functionality
Self Service Portal Self Service Portal
Self Service Portal
Sentiment Analysis Sentiment Analysis
Sentiment Analysis
Single Sign On Single Sign On
Single Sign On
Social Media Integration Social Media Integration
Social Media Integration
Survey Management Survey Management
Survey Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Third Party Integration Third Party Integration
Third Party Integration
Trend Analysis Trend Analysis
Trend Analysis
Work Order Management Work Order Management
Work Order Management
Workflow Management Workflow Management
Workflow Management
eCommerce Integration eCommerce Integration
eCommerce Integration

Integrations

Integrations

Integrations

Adverity Adverity
Adverity
Basecamp Basecamp
Basecamp
Freshdesk Freshdesk
Freshdesk
Help Scout Help Scout
Help Scout
Kayako Kayako
Kayako
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Sales Cloud
Scout Scout
Scout
Shopify Shopify
Shopify
Trello Trello
Trello
Twitter Twitter
Twitter
Zendesk Zendesk
Zendesk