NorthStar vs Fluentgrid CIS
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Overview
With over 45 years of experience in the utility billing industry, NorthStar has a customer service experience solution tailored to support the community your serve. NorthStar is a robust, configurable solution that solves even the most complex billing challenges.
With over 45 years of experience in the utility billing industry, NorthStar has a customer service experience solution tailored to support the...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Fluentgrid CIS is a utility management software that helps businesses connect services, metering, and billing, prevent theft, manage exceptions, track legal cases, enable audits, and self-service.
Fluentgrid CIS is a utility management software that helps businesses connect services, metering, and billing, prevent theft, manage exceptions,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Images
No images available
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 49
- ACH Payment Processing
- Accounting
- Activity Dashboard
- Audit Management
- Audit Trail
- Automatic Backup
- Billing & Invoicing
- Commenting/Notes
- Compliance Management
- Contact Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Payments
- Financial Analysis
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Load Management
- Meter Data Management
- Metered Billing
- Mobile Access
- Mobile Alerts
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Performance Metrics
- Portfolio Management
- Predictive Analytics
- Printing Services Integration
- Rate Management
- Real-Time Monitoring
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Self Service Portal
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
Total features 29
- ACH Payment Processing
- Accounting
- Activity Dashboard
- Audit Management
- Audit Trail
- Automatic Backup
- Billing & Invoicing
- Commenting/Notes
- Compliance Management
- Contact Database
- Customer Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Payments
- Financial Analysis
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Load Management
- Meter Data Management
- Metered Billing
- Mobile Access
- Mobile Alerts
- Monitoring
- Non-Metered Billing
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Performance Metrics
- Portfolio Management
- Predictive Analytics
- Printing Services Integration
- Rate Management
- Real-Time Monitoring
- Real-Time Reporting
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Self Service Portal
- Third-Party Integrations
- Transaction History
- Usage Tracking/Analytics
- User Management
- Work Order Management
- Workflow Management
