Channelize.io is a cloud communication platform which supports a chat SDK & messaging API, helping users integrate real-time messaging, video & voice calling functionality directly into any web or mobile application. Channelize.io also offers smart push notifications, multi-language support, & more.
Channelize.io is a cloud communication platform which supports a chat SDK & messaging API, helping users integrate real-time messaging, video & voice...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$59,00/month

  • Free
  • Open Source
  • Subscription

Starting from

  • Free
  • Open Source
  • Subscription

Overall rating

4,8 /5
(19)
Ease of Use
4,9/5
Features & Functionality
4,8/5
Customer Service
4,9/5
Value for Money
4,9/5

Overall rating

4,5 /5
(54)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,5/5
Value for Money
4,6/5

Total features 28

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • CRM
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Canned Responses
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Desktop Notifications
  • Email Management
  • Employee Profiles
  • Engagement Analytics
  • Event Triggered Actions
  • File Management
  • File Sharing
  • File Transfer
  • Geolocation
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Offline Form
  • On-Demand Communications
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Push Notifications
  • Quality Control
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Ring Groups
  • SIP Trunking
  • SSL Security
  • Sales Forecasting
  • Search/Filter
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Conferencing
  • Visitor Tracking
  • Visual Analytics
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 103

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Spam
  • Applications Management
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Responders
  • Automatic Call Distribution
  • Availability Indicator
  • CRM
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Canned Responses
  • Channel Management
  • Chat Transcript
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Delivery Tracking
  • Desktop Notifications
  • Email Management
  • Employee Profiles
  • Engagement Analytics
  • Event Triggered Actions
  • File Management
  • File Sharing
  • File Transfer
  • Geolocation
  • Geotargeting
  • Help Desk Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Offline Form
  • On-Demand Communications
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proactive Chat
  • Push Notifications
  • Quality Control
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Ring Groups
  • SIP Trunking
  • SSL Security
  • Sales Forecasting
  • Search/Filter
  • Social Media Integration
  • Spell Check
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Video Conferencing
  • Visitor Tracking
  • Visual Analytics
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • eCommerce Management
  • BigCommerce
  • Bitrix24
  • Drupal
  • Ecwid
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • OpenCart
  • Pipedrive
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SocialEngine PHP
  • Squarespace
  • SugarCRM
  • Weebly
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • amoCRM
  • BigCommerce
  • Bitrix24
  • Drupal
  • Ecwid
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Joomla
  • Magento Commerce
  • Mailchimp
  • OpenCart
  • Pipedrive
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SocialEngine PHP
  • Squarespace
  • SugarCRM
  • Weebly
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • amoCRM