Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon

Starting from

US$29,00/month

  • Free
  • Subscription

Starting from

US$0,40

  • Free
  • Subscription

Overall rating

4 /5
(9)
Ease of Use
4/5
Features & Functionality
3,9/5
Customer Service
4/5
Value for Money
3,9/5

Overall rating

0 /5
(0)
Ease of Use
0/5
Features & Functionality
0/5
Customer Service
0/5
Value for Money
0/5

Total features 89

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Benefits Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Fault Management
  • Feedback Management
  • For Sales Teams/Organizations
  • Forecasting
  • Goal Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Learning Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Multiple Scripts
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Product Catalog
  • Product Data Management
  • Progressive Dialer
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Rules-Based Workflow
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • User Management
  • Voice Customization
  • Voice Mail
  • Work Order Management
  • Workflow Management

Total features 54

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Benefits Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Document Storage
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Fault Management
  • Feedback Management
  • For Sales Teams/Organizations
  • Forecasting
  • Goal Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Learning Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • Multiple Scripts
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Product Catalog
  • Product Data Management
  • Progressive Dialer
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Rules-Based Workflow
  • Sales Automation
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Training Management
  • User Management
  • Voice Customization
  • Voice Mail
  • Work Order Management
  • Workflow Management
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Grow
  • Oracle Field Service
  • Oracle Service
  • Plivo
  • SAP Customer Experience
  • Shopify
  • Facebook
  • FreshBooks
  • Google Analytics
  • Google Calendar
  • Grow
  • Oracle Field Service
  • Oracle Service
  • Plivo
  • SAP Customer Experience
  • Shopify