---
description: Compare tawk.to vs Text Request for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare tawk.to vs Text Request | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [tawk.to \<span\>vs\</span\> Text Request](https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request)

# Compare tawk.to vs Text Request

Canonical: https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request

> Detailed comparison between tawk.to and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | tawk.to | Text Request |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 343 | 1193 |
| **Starting Price** | US$0,00 | US$59,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Text Request

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- File Sharing
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View tawk.to Profile](https://www.getapp.za.com/software/119563/tawk-to)
- [View Text Request Profile](https://www.getapp.za.com/software/2051851/text-request)
- [View Original Comparison](https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare tawk.to vs Text Request | GetApp South Africa 2026","description":"Compare tawk.to vs Text Request for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request","about":[{"@id":"https://www.getapp.za.com/software/119563/tawk-to#software"},{"@id":"https://www.getapp.za.com/software/2051851/text-request#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"tawk.to","description":"tawk.to is a cloud-based live chat and messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, and monitor customer communication via customizable pages.\n\nKey features of tawk.to include real-time monitoring, native mobile apps, customizable widgets, a built-in ticketing system, canned shortcuts, desktop/mail notifications, data encryption, and custom tabs. The platform's domain restriction functionality allows users to control access through selective domains, websites, or IP. tawk.to also includes sentiment tracking which helps users analyze responses and improve customer engagement. tawk.to offers a white-label solution, letting users create personalized widgets and emails with custom branding. \n\ntawk.to includes an interactive dashboard which provides valuable insight into visitors, chats, page views, and more, via graphs and historical analytics. The platform integrates with various third-party applications and platforms including WordPress, Joomla, PrestaShop, Trakdesk, Weebly, Wix, Zencart, Cayzu, and Cloudflare.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/946ccd49-9259-4834-a49f-4c419070d61a.png","url":"https://www.getapp.za.com/software/119563/tawk-to","@id":"https://www.getapp.za.com/software/119563/tawk-to#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":343},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. \n\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\n\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business.\n\nText Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b306221-c4ed-4d4f-9448-2104137de258.png","url":"https://www.getapp.za.com/software/2051851/text-request","@id":"https://www.getapp.za.com/software/2051851/text-request#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"tawk.to vs Text Request","position":3,"item":"https://www.getapp.za.com/compare/119563/2051851/tawk-to/vs/text-request","@type":"ListItem"}]}]}
</script>
