A1 Tracker is a risk management platform designed to help businesses of all sizes manage & mitigate risks across contracts, migrations, insurance, assets & claims. A1 Tracker enables users to track, report & manage trends, reducing risks on claims for insurance premiums, product liabilities, & more.
A1 Tracker is a risk management platform designed to help businesses of all sizes manage & mitigate risks across contracts, migrations, insurance,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$25,00/month

  • Subscription

Overall rating

4,9 /5
(49)
Ease of Use
4,8/5
Features & Functionality
4,8/5
Customer Service
5/5
Value for Money
4,9/5

Overall rating

4,4 /5
(507)
Ease of Use
4/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Total features 43

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Availability Indicator
  • COBRA Administration
  • CRM Integration
  • Call Transfer
  • Caller ID
  • Case Management
  • Categorization
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Disaster Recovery
  • Discount Management
  • Disposal Management
  • Document Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Escalation Management
  • Event Triggered Actions
  • Exceptions Management
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Guided Problem Solving
  • History Tracking
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Maintenance Scheduling
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Real Time Monitoring
  • Real Time Updates
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Risk Alerts
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integration
  • Training Management
  • Two-Way Audio & Video
  • Version Control
  • Video Support
  • Website Integration
  • Work Order Management
  • Workflow Management

Total features 109

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Availability Indicator
  • COBRA Administration
  • CRM Integration
  • Call Transfer
  • Caller ID
  • Case Management
  • Categorization
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Disaster Recovery
  • Discount Management
  • Disposal Management
  • Document Management
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Escalation Management
  • Event Triggered Actions
  • Exceptions Management
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Guided Problem Solving
  • History Tracking
  • Incident Management
  • Inspection Management
  • Instant Messaging
  • Inventory Tracking
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Maintenance Scheduling
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Real Time Monitoring
  • Real Time Updates
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Risk Alerts
  • Risk Assessment
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integration
  • Training Management
  • Two-Way Audio & Video
  • Version Control
  • Video Support
  • Website Integration
  • Work Order Management
  • Workflow Management
  • FinancialForce Accounting
  • Five9
  • Freshdesk
  • InGenius
  • Planyo
  • Quick Base
  • SAP Business One
  • Sharpen
  • SightCall for Salesforce
  • SmarterU LMS
  • FinancialForce Accounting
  • Five9
  • Freshdesk
  • InGenius
  • Planyo
  • Quick Base
  • SAP Business One
  • Sharpen
  • SightCall for Salesforce
  • SmarterU LMS