CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement.
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$99,00/month

  • Free
  • Subscription

Starting from

  • Free
  • Subscription

Overall rating

3,5 /5
(2)
Ease of Use
3,5/5
Features & Functionality
3/5
Customer Service
5/5
Value for Money
3,5/5

Overall rating

4,7 /5
(58)
Ease of Use
4,5/5
Features & Functionality
4,6/5
Customer Service
4,9/5
Value for Money
4,6/5

Total features 42

  • AICC Compliance
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Built-in Course Authoring
  • CRM
  • Charting
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Management
  • Gamification
  • Health Score
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • Orientation Workflow Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Preview Functionality
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rich Text Editor
  • SCORM Compliance
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Social Media Monitoring
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Templates
  • Tests/Assessments
  • Text Analysis
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Video Management
  • Visual Analytics
  • Widgets

Total features 73

  • AICC Compliance
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Asynchronous Learning
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Built-in Course Authoring
  • CRM
  • Charting
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Document Management
  • Electronic Forms
  • Employee Handbook
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Management
  • Gamification
  • Health Score
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Launch Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • Orientation Workflow Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Preview Functionality
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rich Text Editor
  • SCORM Compliance
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Sentiment Analysis
  • Social Media Monitoring
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Templates
  • Tests/Assessments
  • Text Analysis
  • Training Management
  • Trend Analysis
  • Usage Tracking/Analytics
  • User Onboarding
  • Video Management
  • Visual Analytics
  • Widgets
  • Confluence
  • Cornerstone LMS
  • Desk.com
  • Freshdesk
  • Google Analytics
  • Intercom
  • Jira
  • Mixpanel
  • Moodle
  • Okta
  • Confluence
  • Cornerstone LMS
  • Desk.com
  • Freshdesk
  • Google Analytics
  • Intercom
  • Jira
  • Mixpanel
  • Moodle
  • Okta