CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$99,00/month

  • Free
  • Subscription

Starting from

£30,00/month

  • Free
  • Subscription

Overall rating

3,5 /5
(2)
Ease of Use
3,5/5
Features & Functionality
3/5
Customer Service
5/5
Value for Money
3,5/5

Overall rating

4,7 /5
(92)
Ease of Use
4,7/5
Features & Functionality
4,6/5
Customer Service
4,7/5
Value for Money
4,6/5

Total features 42

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Authentication
  • Autofill
  • Behavioral Analytics
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Contact Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Health Score
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Personalization
  • Predictive Analytics
  • Process/Workflow Automation
  • Progress Reports
  • Question Branching
  • Question Library
  • Question Piping
  • Quota Management
  • Randomization
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Retention Management
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Statistical Analysis
  • Status Tracking
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • URL Customization
  • Usage Tracking/Analytics
  • User Management
  • Visual Analytics
  • Website Integration
  • XML / RSS

Total features 71

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Action Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Authentication
  • Autofill
  • Behavioral Analytics
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Contact Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Distribution Management
  • Document Imaging
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Tracking
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Health Score
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Personalization
  • Predictive Analytics
  • Process/Workflow Automation
  • Progress Reports
  • Question Branching
  • Question Library
  • Question Piping
  • Quota Management
  • Randomization
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Retention Management
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Statistical Analysis
  • Status Tracking
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Two-Factor Authentication
  • URL Customization
  • Usage Tracking/Analytics
  • User Management
  • Visual Analytics
  • Website Integration
  • XML / RSS
  • Google Analytics
  • Salesforce Sales Cloud
  • Zapier
  • Google Analytics
  • Salesforce Sales Cloud
  • Zapier