Smaply vs FlowMapp
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Overview
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
FlowMapp is a comprehensive UX solution that allows businesses to streamline various processes related to customer journey mapping, user flow designing, prototyping, and flowchart creation. Its drag-and-drop interface and extensive library of pre-designed page covers allow staff members to effortlessly create visually appealing sitemaps with custom content and labels.
FlowMapp is a comprehensive UX solution that allows businesses to streamline various processes related to customer journey mapping, user flow...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
Images
Pricing
Starting from
€0.00/year
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
3.8/ 5Customer Service
4.5/ 5Value for Money
3.9/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.9/ 5Value for Money
4.6/ 5Features
Total features 19
- Access Controls/Permissions
- Attribution Modeling
- Collaboration Tools
- Commenting/Notes
- Component Library
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customizable Templates
- Data Import/Export
- Data Visualization
- Drag & Drop
- For Mobile
- For Websites
- Knowledge Management
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Personalization
- Prototype Creation
- Reporting/Analytics
- Sentiment Analysis
- Surveys & Feedback
- Third-Party Integrations
- Usability Testing
- User Journeys
- User Research Analysis
- Wireframe Creation
Total features 13
- Access Controls/Permissions
- Attribution Modeling
- Collaboration Tools
- Commenting/Notes
- Component Library
- Customer Database
- Customer Experience Management
- Customer History
- Customer Profiles
- Customizable Templates
- Data Import/Export
- Data Visualization
- Drag & Drop
- For Mobile
- For Websites
- Knowledge Management
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Personalization
- Prototype Creation
- Reporting/Analytics
- Sentiment Analysis
- Surveys & Feedback
- Third-Party Integrations
- Usability Testing
- User Journeys
- User Research Analysis
- Wireframe Creation
Integrations
- Google Sheets
- Microsoft Excel
- Miro
- Mural
Not provided by vendor
