helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$4,99/month

  • Subscription

Starting from

  • Subscription

Overall rating

5 /5
(1)
Ease of Use
5/5
Features & Functionality
5/5
Customer Service
0/5
Value for Money
5/5

Overall rating

4 /5
(1)
Ease of Use
3/5
Features & Functionality
4/5
Customer Service
5/5
Value for Money
4/5

Total features 46

  • "What If" Scenarios
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CRM
  • Call Center Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Logs
  • Event Triggered Actions
  • Facility Management
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Network Monitoring
  • Performance Metrics
  • Personalization
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Release Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Social Media Integration
  • Software License Management
  • Status Tracking
  • Subscription Management
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Ticket Management
  • Training Management
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 143

  • "What If" Scenarios
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CRM
  • Call Center Management
  • Change Management
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Logs
  • Event Triggered Actions
  • Facility Management
  • Feedback Management
  • Fixed Asset Management
  • Forecasting
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Network Monitoring
  • Performance Metrics
  • Personalization
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Release Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Single Sign On
  • Social Media Integration
  • Software License Management
  • Status Tracking
  • Subscription Management
  • Summary Reports
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Ticket Management
  • Training Management
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft Excel
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft Excel